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Customer Service Executive

2 months ago

Noida Sector, India GET JOBS SOLUTION Full time

Company Description Get Jobs Solution is a career consultancy located in Gurugram, offering services such as resume and cover letter writing, career coaching, job search assistance, interview preparation, and skills development. They cater to recent graduates, professionals seeking advancement, individuals returning to the workforce, and executives aiming for leadership roles. The company's personalized approach, experienced team, proven success, and industry expertise make them a trusted partner in achieving professional success. Role Description This is a full-time on-site role for a Customer Service Executive at Get Jobs Solution in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining a high level of customer service standards on a day-to-day basis. Qualifications Interpersonal Skills, Customer Satisfaction, and Customer Support skillsCustomer Service and Customer Service Management expertiseExcellent communication and problem-solving abilitiesStrong organizational skills and attention to detailPrior experience in customer service rolesAbility to handle challenging situations with empathy and professionalismKnowledge of CRM software is a plusBachelor's degree in Business Administration or related field