Patient Experience Executive

Company OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a renowned multi-speciality tertiary care hospital in Mumbai. With 345 beds, the hospital excels in areas such as cardiac sciences, oncology, and women's health. Founded on cutting-edge technology and international standards, it is committed to excellence and service, embodying the...

Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...

Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...

Dear Candidate,GreetingsSir H. N. Reliance Foundation Hospital and Research Centre is a state-of-the-art 345 bed multi-specialty tertiary care hospital, situated in South Mumbai, committed to make world class healthcare accessible to all.We currently have openings for Patient Experience Executive HomeCare Department, details for the same are given...

Key Responsibilities: Service Customer (Patients & Families) Execute the Patient Experience Service Delivery Model for excellence across the assigned OPD/EHC/Lobby/IPD/Diagnostic area Ensure proper scheduling of the OPD/EHC/IPD/Diagnostic appointments Monitor and drive TAT of OPD/EHC/IPD/Diagnostic registration & billing & patient query management as per...

Key Responsibilities: Service Customer (Patients & Families) Execute the Patient Experience Service Delivery Model for excellence across the assigned OPD/EHC/Lobby/IPD/Diagnostic area Ensure proper scheduling of the OPD/EHC/IPD/Diagnostic appointments Monitor and drive TAT of OPD/EHC/IPD/Diagnostic registration & billing & patient query management as per...

Company Overview Sir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...

Job Description Job Responsibilities: Ensure quality individualized service to patients and address all patient concerns in appropriate time frame. Effectively handle end-to-end Facility Management and oversee Front End activity at the Centers in the Zone to help achieve business objectives & quality patient experience throughout. Ensure cost optimization...

Ensure proper checking of bills and payment collection. Review prescription or any other referred service advised post appointment, scan the prescription & upload in the patients account in SAP.  Ensure proper dispatch of reports complying with the TATs  Confirmation of appointment, via call/ SMS etc.  Ensure the Patient Rights and Confidentiality is...

Company Overview Sir H. N. Reliance Foundation Hospital & Research Centre is a renowned multi-speciality tertiary care hospital in Mumbai. With 345 beds, the hospital excels in areas such as cardiac sciences, oncology, and women's health. Founded on cutting-edge technology and international standards, it is committed to excellence and service, embodying the...