Food And Beverage Associate

3 weeks ago

Mumbai, India Eunoia Hospitality Full time

Job Title: Food & Beverage (F&B) AssociateJob Summary:The F&B Associate is responsible for delivering exceptional customer service in fine dining and other food and beverage outlets, ensuring guests enjoy a refined and memorable dining experience. The role involves taking accurate orders, serving food and beverages with attention to detail, maintaining cleanliness, and following the highest service and safety standards.Key Responsibilities:

  • Greet and welcome guests with professionalism and warmth.
  • Present menus, explain dishes, suggest wine pairings, and take accurate food and beverage orders.
  • Provide fine dining service with proper etiquette, including sequence of service, silver service, and wine service.
  • Ensure food and beverages are served promptly, maintaining presentation standards.
  • Prepare, set, and reset tables according to fine dining standards.
  • Maintain cleanliness, hygiene, and ambience in the dining area.
  • Handle guest requests and complaints with discretion and professionalism.
  • Assist with stock control and ensure all items are available for smooth service.
  • Collaborate with kitchen, bar, and stewarding teams for flawless operations.
  • Follow cash handling, billing, and POS procedures accurately.
  • Uphold grooming and appearance standards suitable for a fine dining environment.

Qualifications & Skills:

  • Bachelor in Hospitality Management (BHM) or equivalent qualification preferred.
  • Previous fine dining service experience in luxury hotels, high-end restaurants, or resorts is highly desirable.
  • European restaurant experience preferred (knowledge of European cuisine, service culture, and wine).
  • Strong customer service, communication, and interpersonal skills.
  • Knowledge of wine, cocktails, and international cuisine.
  • Ability to work in a high-pressure, fast-paced setting.
  • Excellent attention to detail and passion for guest satisfaction.
  • Flexibility to work varying shifts, including weekends and holidays.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Ability to carry trays and items up to 1520 kg.

Work Environment:

  • Fine dining restaurant, luxury hotel, or upscale European-style dining setting.
  • Highly professional, guest-focused, and team-oriented

Interested candidate contact (Ms. Khushbu Magar) at /

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