Java l2 support

4 weeks ago

Hyderabad, India RiVi Consulting Group L.L.C Full time

Job Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:* We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance activities, and collaborating with both offshore and onshore teams. Excellent communication, ownership, and problem-solving skills are essential. *Key Responsibilities:**L2 Support (Core Services):** Provide Level 2 support for core services during rotating 24x5 shifts. * ⁠Handle support requests independently; escalate to onshore L3 team only when necessary. * ⁠Track and document all issues, including resolution steps and follow-ups. * ⁠Lead weekly Wednesday morning on-call reviews, ensuring proper hand-offs and follow-ups. * ⁠Handoff unresolved issues to the next shift at end of day. *Development:** Collaborate with onshore developers for development-related tasks. * ⁠Participate in scrum meetings and project discussions during US overlap hours. * ⁠Take ownership of assigned development tasks and ensure seamless cross-shift communication. *Maintenance:** Execute LCM (Lifecycle Management) and maintenance tasks as required. * ⁠Coordinate and communicate effectively with onshore points of contact. *Business Knowledge:** Develop familiarity with Client’s business model, terminology, and acronyms. * ⁠Join business discussions during overlap with US first shift when appropriate. *Key Skills:**Primary Technical Skills:** Java, Spring Boot * ⁠Relational Databases (e.g., My SQL, Postgre SQL)* ⁠Git Hub (version control and collaboration)*Secondary/Preferred Skills:** Python, Java Script * ⁠Kafka, Mongo DB * ⁠Snowflake (optional)*Soft Skills:** Strong verbal and written communication * ⁠Self-starter with the ability to work independently * ⁠Proactive issue resolution and collaborative approach * ⁠Organized with attention to detail *Shift Requirements:** Must be willing to work in a rotating 24x5 support schedule * ⁠Flexibility to adjust to shift hand-offs and overlap meetings with US-based teams

  • Java L2 Support

    3 weeks ago

    Hyderabad, India RiVi Consulting Group L.L.C Full time

    Job Title: Java L2 Support**Location: Hyderabad, India**Experience Required: 5+ Years**Work Model: Rotation-based 24x5 coverage**Job Summary:*We are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance...

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    Hyderabad, Telangana, India Visionyle Solutions Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

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