Customer Support Executive
2 hours ago
About The Jaipur StudioThe Jaipur Studio is a fast-growing ethnic wear brand rooted in traditional Rajasthani craftsmanship, reimagined for today’s generation. With a strong online and retail presence, we’re on a mission to deliver timeless elegance and heartfelt experiences to our customers.Role SummaryWe are looking for a proactive, empathetic, and detail-oriented Customer Success Executive to be the voice of our brand. You will play a key role in managing customer queries, solving issues, gathering feedback, and ensuring every customer has a delightful experience with The Jaipur Studio.Key Responsibilities• Respond promptly to customer inquiries via WhatsApp, Instagram, email, and phone calls.• Handle order-related queries including size assistance, order tracking, exchanges, returns, and custom requests.• Build relationships with customers to increase brand loyalty and repeat purchases.• Collaborate with the warehouse, logistics, and design teams to resolve issues quickly and efficiently.• Maintain accurate records of interactions and follow-ups using internal tools.• Gather and relay customer feedback to marketing, product, and operations teams.• Assist in post-sale engagement such as feedback collection, review follow-ups, and VIP customer care.• Help with managing queries during sale events, product launches, and exhibitions.What We’re Looking For- 1–4 years of experience in customer service, preferably in fashion/e-commerce.- Excellent communication skills in English and Hindi (written and spoken).- Strong empathy, patience, and problem-solving skills.- Familiarity with tools like WhatsApp Business, Shopify, and basic Excel/Google Sheets.- A passion for fashion, customer care, and quality service.- Ability to work in a fast-paced start-up, growing environment with ownership and initiative.
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Customer Support Executive
2 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
2 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer support executive
2 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
4 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
4 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
2 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
2 weeks ago
jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
2 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
