Group Insurance Operations

3 weeks ago

Bengaluru, India Kotak Life Insurance Full time

Greeting from Kotak Life Insurance

Interested candidate can share their cv on or Mail: kli.nishmitha-

Job Title:

Executive Group Insurance Operations (CSG)

Job Description:

We are looking for a detail-oriented professional to manage end-to-end operations of Group Insurance policies, including policy issuance, endorsements, premium calculations, underwriting coordination, and claims processing.

Key Responsibilities:

  • Manual premium calculation based on the benefit structure of the policy
  • Preparation of Proforma Invoice and follow-up for client payments
  • Follow-up for new business and renewal documents
  • Policy conversion coordination and quality check of policy documents
  • Sharing policy documents with brokers and clients
  • Underwriting requirements follow-up and arranging medical check-ups
  • Tracking medical reports and underwriting decisions
  • Updating system records to accept or reject member coverage based on underwriting decisions
  • Handling monthly endorsement data requests and performing data sanity checks
  • Coordinating endorsement requests with Head Office and verifying premium summaries
  • Sharing premium summaries with brokers/clients and ensuring correctness of premium charged
  • Following up for PDF copies of endorsements and rated-up letters
  • Sharing medical reports with employees post underwriting completion
  • Handling gratuity requests and refund details after QC
  • Sharing UTR details with clients for transactions
  • Managing death claim process: locking member records, sharing document requirements, registering claims, and following up on settlement details

Required Skills:

  • Strong knowledge of Group Insurance Operations
  • Familiarity with Policy Servicing, Endorsements, Premium Calculations, and Claims Processing
  • Good coordination and follow-up skills with clients, brokers, and internal teams
  • Proficiency in MS Excel and data management
  • Strong attention to detail and process orientation

Thanks,

Nishmitha.

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