Salesforce Technical Consultant

2 weeks ago

Coimbatore, India AES Technologies Full time
Salesforce Technical Consultant
Roles and responsibilities
Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business.
Provide coaching in best practices for Salesforce administration and implementation to enhance user experience.
Use Salesforce automation to streamline internal processes.
Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions.
Identify project issues and risks, and present alternatives for alleviating or resolving them.
Responsibilities
Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies.
Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
Recommend new features and improvements to optimize and increase use of the platform
Provide technical specifications and help maintain overall documentation for the business
Adhere to and promote best practices, and design the guidelines for security procedures
Required skills and qualifications
More than 4 years of experience with technical implementations
Advanced experience with Salesforce configurations
Background in CRM process design and implementation
Experience with enterprise integration tools and ETL (extract, transform, load) tools
Strong presentation and communication skills
Preferred skills and qualifications
Bachelor’s degree or equivalent
Experience with CRM software such as Siebel, Clarify, Vantive, PeopleSoft, or NetSuite

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