Salesforce Technical Consultant

2 months ago

Coimbatore, India Sourceone Staffing & Consulting Pvt Ltd Full time

Roles and responsibilities - Salesforce technical consultant:

- Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business.

- Provide coaching in best practices for Salesforce administration and implementation to enhance user experience.

- Use Salesforce automation to streamline internal processes.

- Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions.

- Identify project issues and risks, and present alternatives for alleviating or resolving Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies.

- Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform

- Support continued build-out of key reports and dashboards, data administration, and integrity upkeep

- Recommend new features and improvements to optimize and increase use of the platform

- Provide technical specifications and help maintain overall documentation for the business

- Adhere to and promote best practices, and design the guidelines for security procedures

Required skills and qualifications:

- More than 4 years of experience with technical implementations

- Advanced experience with Salesforce configurations

- Background in CRM process design and implementation

- Experience with enterprise integration tools and ETL (extract, transform, load) tools

- Strong presentation and communication skills

Preferred skills and qualifications:

- Bachelor's degree or equivalent

- Experience with CRM software such as Siebel, Clarify, Vantive, PeopleSoft, or NetSuite

(ref:hirist.tech)

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