Customer Support Specialist
3 weeks ago
Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer service. The Senior Customer Support Specialist will play a critical role in ensuring the satisfaction and success of our most valued clients.ESSENTIAL DUTIES & RESPONSIBILITIES:- Act as the primary point of contact for top clients, addressing their inquiries and concerns with professionalism and urgency. - Provide expert-level technical assistance and resolution to complex issues, collaborating closely with the engineering team as needed. - Proactively engage with clients to understand their needs and provide tailored solutions and recommendations. - Ensure timely and accurate documentation of client interactions and resolutions. - Act as a mentor and resource for junior team members, providing guidance and support as needed. - Collaborate with cross-functional teams to identify opportunities for process improvements and enhance the overall customer experience. - Represent Anchor Operating Systems with professionalism and integrity in all client interactions.REQUIREMENTS & QUALIFICATIONS:Minimum Qualifications:- Bachelor’s degree or equivalent experience. - Minimum of 2 years of experience in a customer support role, preferably in a senior or leadership capacity. - Excellent English language skills, both verbal and written. - Strong technical background with proficiency in relevant software and systems. - Demonstrated ability to effectively manage relationships with top-tier clients and deliver outstanding customer service. - Proven track record of resolving complex technical issues and providing innovative solutions. - Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.Successful Candidates will need:- Leadership qualities with the ability to inspire and motivate team members. - Strategic thinking and problem-solving skills to drive continuous improvement initiatives. - Proactive approach to identifying and addressing client needs and opportunities. - Flexible to work within European business hours, PST time zone, EST time zone, and IST time zone (starting from 9 am onwards) to ensure 8-9 hours of coverage.
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Customer Support Specialist
3 days ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Specialist
4 days ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
3 weeks ago
New Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
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New Delhi, India Fwd Creatives Full timeCompany DescriptionFwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
4 weeks ago
New Delhi, India Scry AI Full timePosition:Customer Support Specialist Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist
4 weeks ago
New Delhi, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist
4 weeks ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
4 weeks ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
2 weeks ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
4 days ago
New Delhi, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
