Customer Support Specialist
1 day ago
Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer service. The Senior Customer Support Specialist will play a critical role in ensuring the satisfaction and success of our most valued clients.ESSENTIAL DUTIES & RESPONSIBILITIES:- Act as the primary point of contact for top clients, addressing their inquiries and concerns with professionalism and urgency. - Provide expert-level technical assistance and resolution to complex issues, collaborating closely with the engineering team as needed. - Proactively engage with clients to understand their needs and provide tailored solutions and recommendations. - Ensure timely and accurate documentation of client interactions and resolutions. - Act as a mentor and resource for junior team members, providing guidance and support as needed. - Collaborate with cross-functional teams to identify opportunities for process improvements and enhance the overall customer experience. - Represent Anchor Operating Systems with professionalism and integrity in all client interactions.REQUIREMENTS & QUALIFICATIONS:Minimum Qualifications:- Bachelor’s degree or equivalent experience. - Minimum of 2 years of experience in a customer support role, preferably in a senior or leadership capacity. - Excellent English language skills, both verbal and written. - Strong technical background with proficiency in relevant software and systems. - Demonstrated ability to effectively manage relationships with top-tier clients and deliver outstanding customer service. - Proven track record of resolving complex technical issues and providing innovative solutions. - Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.Successful Candidates will need:- Leadership qualities with the ability to inspire and motivate team members. - Strategic thinking and problem-solving skills to drive continuous improvement initiatives. - Proactive approach to identifying and addressing client needs and opportunities. - Flexible to work within European business hours, PST time zone, EST time zone, and IST time zone (starting from 9 am onwards) to ensure 8-9 hours of coverage.
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Customer Support Specialist
1 day ago
New Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
5 days ago
New Delhi, India Scry AI Full timePosition:Customer Support Specialist Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Sales Specialist
2 weeks ago
New Delhi, India Bring My Customer Full timeCompany DescriptionBringMyCustomer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist...
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Customer Support Specialist
7 days ago
New Delhi, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist
7 days ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
5 days ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
24 hours ago
Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
2 days ago
Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
3 weeks ago
New Delhi, India Atarim Full timeAtarim.io is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely solutions will be...
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Customer Support Specialist
1 day ago
New Delhi, India Reframe Full timeAbout ReframeReframe is the #1 app to help people cut back or quit drinking by combining neuroscience, psychology, and real human support. We’re on a mission to help millions transform their relationship with alcohol and live more empowered, connected, and fulfilling lives.At Reframe, we believe recovery and transformation look different for everyone and...
