Associate Client Servicing Manager

5 days ago

New Delhi, India FoxyMoron Full time

1. Client Relationship Management: -Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns. -Develop and maintain strong, trusting relationships with clients. -Develop comprehensive brand plans that align with the client's long-term objectives and marketing goals. -Serve as the primary point of contact for all client inquiries, requests, and concerns. -Regularly communicate with clients to understand their needs, objectives, and feedback.2. Coordination and collaboration: -Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects. -Coordinate project timelines, budgets, and deliverables to meet client expectations. -Collaborate with seniors to conduct brand analysis and extract valuable insights from the data and reports.3. Quality Check: -Quality Check and posting on social media platforms. -Attend shoots and music recordings.4.Timelines and Schedules: -Assist managers in prioritizing tasks and maintaining timelines and schedules. -Prioritize tasks across various brands ensuring the timely & accurate delivery of client work. -Promptly responding to emails.5. Research: - Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention - Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively. - Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs6. Communication: -Communicate regularly with team members to provide updates on status and upcoming deadlines, fostering a collaborative working environment. -Act as POC for internal and external escalations in case the juniors are unable to resolve a problem.7. Reports: -Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation -Create reports for social media and brand analysis. -Assist in maintaining campaign cost sheets, and presentations for client & internal meetings. -Review and share weekly JSRs while ensuring proper alignment of tasks.8. Time Management: -Following of internal TATs, tasks prioritization, and timely delivery of work.9. Vendor Management: -Invoicing and follow-up on payments. -Maintain financial trackers with accurate information

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