CRM Engineer

1 month ago


Mumbai, India Servilint Technologies Full time

SALARY : 5LPA - 9LPA


We are looking for a Engineer to join our team and help us deliver high-quality CRM solutions for our clients. You will be able to Configure, Implement and Integrate CRM System using APIs, webhooks, apps, themes, and scripts

Location : Mumbai (Work from Office)

Responsibilities :

- Customize CRM to align with organization s branding and specific requirements.


- Develop and maintain custom applications, integrations, and plugins to extend functionalities.


- Integrate CRM with other systems and applications using APIs, webhooks, Java Script and Middleware


- Implementation of CRM, ensuring a smooth transition from existing systems.


- Gather requirements from client representatives to ensure alignment with their needs.


- Analyze clients business requirements, translate them and design customized solutions accordingly.


- Configure CRM settings, workflows, and automation's to optimize efficiency.


- Develop connections between CRM and other internal systems.


- Provide ongoing support to users, addressing queries, and troubleshooting issues in a timely manner.


- Develop and maintain documentation for configurations and customization.


- Perform regular system maintenance, updates, and patches for optimal performance and security


- Implement and customize products using the admin interface developer tools


Qualifications :


- Familiarity with scripting languages (e.g., JavaScript) for customization and integrations.


- Coding knowledge in Java / Python.


- Good understanding of IT infrastructure and server maintenance.


- Skilled in HTML, CSS, JavaScript, and Liquid templating language


- Knowledgeable in RESTful web services, JSON, XML, and SQL


- Experience in using version control systems, such as Git


- Good problem-solving skills and attention to detail.


- Strong communication and collaboration skills to work effectively with cross-functional teams.


- Experience with any CRM system will be added advantage

(ref:hirist.tech)

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