CRM Engineer
1 month ago
SALARY : 5LPA - 9LPA
We are looking for a Engineer to join our team and help us deliver high-quality CRM solutions for our clients. You will be able to Configure, Implement and Integrate CRM System using APIs, webhooks, apps, themes, and scripts
Location : Mumbai (Work from Office)
Responsibilities :
- Customize CRM to align with organization s branding and specific requirements.
- Develop and maintain custom applications, integrations, and plugins to extend functionalities.
- Integrate CRM with other systems and applications using APIs, webhooks, Java Script and Middleware
- Implementation of CRM, ensuring a smooth transition from existing systems.
- Gather requirements from client representatives to ensure alignment with their needs.
- Analyze clients business requirements, translate them and design customized solutions accordingly.
- Configure CRM settings, workflows, and automation's to optimize efficiency.
- Develop connections between CRM and other internal systems.
- Provide ongoing support to users, addressing queries, and troubleshooting issues in a timely manner.
- Develop and maintain documentation for configurations and customization.
- Perform regular system maintenance, updates, and patches for optimal performance and security
- Implement and customize products using the admin interface developer tools
Qualifications :
- Familiarity with scripting languages (e.g., JavaScript) for customization and integrations.
- Coding knowledge in Java / Python.
- Good understanding of IT infrastructure and server maintenance.
- Skilled in HTML, CSS, JavaScript, and Liquid templating language
- Knowledgeable in RESTful web services, JSON, XML, and SQL
- Experience in using version control systems, such as Git
- Good problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Experience with any CRM system will be added advantage
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