Wipro - Consultant - Quality Assurance

3 weeks ago

Bengaluru, Karnataka, India Wipro Limited Full time

Do:

- Support process excellence initiatives and drive improvement projects.

- Drive benchmarking and best practices deployment across accounts.

- Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks.

- Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.

- Drive projects to improve and maintain the profitability of the process.

- Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors.

- Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes.

- Monitor and drive compliance requirements through Internal Common Minimum standards (CMS), ISO 9001, etc.

- Ensure all process metrics are met.

- Lead quality report and dashboards.

- Support in SOP and VSM creation.

Mandatory Skills: Quality Assurance

Experience: 5-8 Years

Reinvent your world.

We are building a modern Wipro.

We are an end-to-end digital transformation partner with the boldest ambitions.

To realize them, we need people inspired by reinvention.

Of yourself, your career, and your skills.

We want to see the constant evolution of our business and our industry.

It has always been in our DNA as the world around us changes, so do we.

Join a business powered by purpose and a place that empowers you to design your own reinvention.

Come to Wipro.

Realize your ambitions.

Applications from people with disabilities are explicitly welcome.

(ref:iimjobs.com)

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