Assistant Manager

2 days ago

Malappuram, India Leap Full time

About the Company :Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice.Location : WFOBranches : LucknowDesignation : Assistant ManagerThe charter for this role will include :Meet Allotted Team targets ( Leads, Applications & Visas)He/She will also be expected to drive the process, lead in-flow, marketing plans and customer experience for their specific cityContribute in developing a strong & efficient counselling teamResolve escalations and ensure a smooth student journeyConduct Training sessions & help build a world-class team of counsellorsMaintain high Satisfaction RatingsReport & Data ManagementImplement Organisational Values, Goals & objectives within the teamCollaborate with internal & external stakeholders to achieve set targetsPipeline forecast & ManagementIdentify, analyse and rectify operational issues in coordination with immediate supervisorsIdeal Persona would :The candidate should be from Counseling Industry (Mandatory)In-depth knowledge of UK4-5 Years of experience in study abroadSound Understanding of various courses, admissions process, Visa process, and career options across various disciplinesExperience in Shortlisting universities based on student profiles & preferencesExperience in working with CRMs is desirable.Previous Stakeholder Management Experience (Good to have and will be preferred)Proficient with MS Office and other Web Conferencing tools.Hunger to move from an individual counselling role to one where you lead a team and drive numbers.If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.

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