Sales Operations Specialist

3 weeks ago

Ahmedabad, Gujarat, India Adani Group Full time

We are looking for – Sales Operations Specialist to support our global sales function. This role will work closely with the Head of Sales, regional sales heads (India & US/International markets), and leadership to drive forecast accuracy, performance reporting, CRM hygiene, bid coordination, and cross-functional alignment. The candidate should bring experience in sales processes, analytics, CRM tools, and pre-sales governance.

Preferred Qualifications

  • Bachelor's degree in Engineering, IT, Business, or related fields
  • MBA or specialized certifications in Sales Ops / Revenue Ops / CRM Administration is a plus
  • Familiarity with cybersecurity concepts, service lines (SOC, IDAM, MDR), or industrial/OT sector terminology is desirable

Responsibilities

  • 7+ years of work experience in sales operations, business operations, revenue ops, or sales enablement, preferably in cybersecurity, SaaS, or IT services
  • Hands-on experience in CRM platforms (e.g., Salesforce, Zoho, HubSpot), Excel/Google Sheets, PowerPoint; experience with Tableau/Power BI is a plus
  • Strong analytical mindset and attention to detail; able to interpret trends and suggest improvements
  • Ability to collaborate across functions and geographies with maturity and responsiveness
  • Excellent written and verbal communication skills; strong documentation discipline

Sales Process & Forecasting

  • Support the sales funnel tracking and drive weekly/monthly forecasting cadences across geographies
  • Maintain sales dashboards, performance reports, win/loss analysis, and conversion KPIs
  • Enable regional sales heads and account managers with timely data, insights, and pipeline health metrics

CRM Ownership & Data Governance

  • Administer and maintain sales CRM tools (e.g., Salesforce, Zoho, HubSpot); ensure hygiene, timeliness, and process compliance
  • Drive structured opportunity lifecycle—from lead creation to closure and renewal
  • Train sales users and troubleshoot issues related to opportunity management and forecasting

Sales Governance & Bid Support

  • Coordinate responses for RFPs/RFIs, in collaboration with pre-sales and proposal teams
  • Track commercial proposals, pricing approvals, and internal bid governance steps
  • Maintain a repository of approved case studies, pricing benchmarks, and proposal assets

Sales Enablement & Reporting

  • Support the team with tools, templates, and process training
  • Track quota achievements and deal milestones
  • Create presentations and performance summaries for quarterly business reviews (QBRs)

Credible experience in Cybersecurity Sales or operations can email their updated resume to joy.saha@adani.com

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