
RTWP/Mitigation Support Engineer
2 days ago
About the Role
We are urgently seeking a dedicated RTWP/Mitigation Support Engineer who can provide remote troubleshooting via Nokia OSS and guide field crews during site activities. This role is critical in ensuring smooth R&M execution, RTWP mitigation, KPI monitoring, SCOP reporting, and effective coordination with on-ground teams.
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Key Responsibilities
• Provide real-time RTWP troubleshooting support during site activities.
• Login to Nokia OSS for: RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
• Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.
• Support R&M troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.
• Coordinate with Carrier Switch team for software load, commissioning, and integration.
• Monitor KPIs post-commissioning to validate site stability and performance.
• Prepare SCOP reports (Excel/PPT) including KPIs, RTWP logs, alarms, and troubleshooting steps.
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Technical Expertise
• Strong knowledge of 4G LTE & 5G NR technologies.
• Proficiency with Nokia OSS operations.
• Expertise in RTWP/PIM troubleshooting and external interference mitigation.
• Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
• Familiarity with spectrum analyzers and filters for interference hunting.
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Additional Skills
• Proficiency in MS Excel, PowerPoint, Google Earth for reporting.
• Strong English communication skills (spoken & written).
• Excellent problem-solving, coordination, and documentation abilities.
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Preferred Qualifications
• Hands-on with Anritsu or equivalent interference-hunting tools.
• Exposure to multi-vendor environments (Ericsson, Samsung, etc.).
• Familiarity with Python/SQL/dashboarding tools for KPI/RTWP tracking.
• Prior experience in NOC or operator environments.
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Why Join Us?
This role ensures our crews receive strong remote support during troubleshooting, commissioning, and R&M activities, while driving high-quality SCOP reporting for T-Mobile projects. You'll be at the heart of ensuring stable, high-performing sites across the network.
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How to Apply:
Please apply via Easy Apply or send your CV to Jeffrey@drillsco.com with subject line "RTWP Mitigation Support Engineer – Nokia OSS
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