
Mitigation and Network Support Specialist
11 hours ago
Job Opportunity:
">We are seeking a dedicated professional to fill the role of RTWP/Mitigation Support Engineer. The ideal candidate will be responsible for providing remote troubleshooting via Nokia OSS and guiding field crews during site activities. This position is critical in ensuring smooth R&M execution, RTWP mitigation, KPI monitoring, SCOP reporting, and effective coordination with on-ground teams.
">Key Responsibilities:
">- Provide real-time RTWP troubleshooting support during site activities.">
- Login to Nokia OSS for: RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.">
- Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.">
- Support R&M troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.">
- Coordinate with Carrier Switch team for software load, commissioning, and integration.">
- Monitor KPIs post-commissioning to validate site stability and performance.">
- Prepare SCOP reports (Excel/PPT) including KPIs, RTWP logs, alarms, and troubleshooting steps.">
Technical Expertise:
">- Strong knowledge of 4G LTE & 5G NR technologies.">
- Proficiency with Nokia OSS operations.">
- Expertise in RTWP/PIM troubleshooting and external interference mitigation.">
- Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.">
- Familiarity with spectrum analyzers and filters for interference hunting.">
Additional Skills:
">- Proficiency in MS Excel, PowerPoint, Google Earth for reporting.">
- Strong English communication skills (spoken & written).">
- Excellent problem-solving, coordination, and documentation abilities.">
Preferred Qualifications:
">- Hands-on with Anritsu or equivalent interference-hunting tools.">
- Exposure to multi-vendor environments (Ericsson, Samsung, etc.).">
- Familiarity with Python/SQL/dashboarding tools for KPI/RTWP tracking.">
- Prior experience in NOC or operator environments.">
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