Service Desk Agent

LTIMindtree hiring!!! Role – Service Desk Agent Experience: 3-8 years Location: Chennai/Coimbatore/Hyd/Mumbai/Pune Job Description: • First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity. • Ticket Creation, Logging and Routing: Accurately log incidents and service...

LTIMindtree hiring!!!Role – Service Desk AgentExperience: 3-8 yearsLocation: Chennai/Coimbatore/Hyd/Mumbai/PuneJob Description:• First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity.• Ticket Creation, Logging and Routing: Accurately log incidents and service requests, ensuring...

LTIMindtree hiring!!!Role – Service Desk AgentExperience: 3-8 yearsLocation: Chennai/Coimbatore/Hyd/Mumbai/PuneJob Description:• First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity.• Ticket Creation, Logging and Routing: Accurately log incidents and service requests, ensuring...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

LTIMindtree hiring!!!Role – Service Desk Agent Experience: 3-8 years Location: Chennai/Coimbatore/Hyd/Mumbai/PuneJob Description:• First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity. • Ticket Creation, Logging and Routing: Accurately log incidents and service requests, ensuring...

LTIMindtree hiring!!! Role – Service Desk Agent Experience: 3-8 years Location: Chennai/Coimbatore/Hyd/Mumbai/Pune Job Description: • First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity. • Ticket Creation, Logging and Routing: Accurately log incidents and service requests,...

LTIMindtree hiring!!! Role – Service Desk Agent Experience: 3-8 years Location: Chennai/Coimbatore/Hyd/Mumbai/Pune Job Description: • First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity. • Ticket Creation, Logging and Routing: Accurately log incidents and service requests,...

LTIMindtree hiring!!!Role – Service Desk Agent Experience: 3-8 years Location: Chennai/Coimbatore/Hyd/Mumbai/PuneJob Description:• First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity. • Ticket Creation, Logging and Routing: Accurately log incidents and service requests, ensuring...

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

Job Summary: The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Job Summary:The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Job Summary: The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Job Summary: The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Job Summary: The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Job Summary: The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language...

Job Summary:The L1 IT Service Desk Agent is responsible for providing first-line technical support and troubleshooting for end-users, ensuring prompt resolution of IT issues, and delivering exceptional customer service. This role involves handling service requests, incident management, and escalating unresolved issues to the appropriate teams while...

Service Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Service Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...