LTIMindtree | Service Desk Agent

LTIMindtree hiring!!!Role – Service Desk Agent Experience: 3-8 years Location: Chennai/Coimbatore/Hyd/Mumbai/PuneJob Description:• First-Line Support: Provide initial support for end-user requests related to hardware, software, and network connectivity. • Ticket Creation, Logging and Routing: Accurately log incidents and service requests, ensuring...

Role – ServiceDesk LeadExperience: 5 to 7 years Location: Coimbatore, Mumbai , Chennai , Bangalore and Hyderabad Job Description · Responsible for managing daily operations of the Service Desk managing Service Desk team representing team to other stakeholders and helping to ensure that Service Desk is constantly developing and improving · Ensuring...

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

Role – Service Desk Administrator Experience: 3 to 5 years Location: Coimbatore, Mumbai, Chennai , Bangalore and Hyderabad Job Description · Incident Resolution: Manage incidents and service requests that require deeper technical troubleshooting beyond L1 support. · Intermediate Troubleshooting: Diagnose and resolve issues related to operating systems,...

Job DescriptionAbout the RoleWe are seeking a skilled Service Desk Administrator to join our team at LTIMindtree. The ideal candidate will have experience in incident resolution, intermediate troubleshooting, and collaboration with Level 3 support.Key Responsibilities:Manage incidents and service requests that require deeper technical troubleshooting beyond...

At LTIMindtree, we are seeking a skilled Service Desk Agent to join our team. With 3-8 years of experience, you will be responsible for providing first-line support to end-users and ensuring timely resolution of technical issues.Job Description:Provide initial support for hardware, software, and network connectivity-related requestsCreate, log, and route...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

Role – ServiceDesk LeadExperience: 5 to 7 years Location: Coimbatore, Mumbai , Chennai , Bangalore and Hyderabad Job Description · Responsible for managing daily operations of the Service Desk managing Service Desk team representing team to other stakeholders and helping to ensure that Service Desk is constantly developing and improving · Ensuring...

Role OverviewWe are seeking a highly skilled Service Desk Lead to manage our daily operations, overseeing the Service Desk team and representing them to other stakeholders.

Role – Service Desk Administrator Experience: 3 to 5 years Location: Coimbatore, Mumbai, Chennai , Bangalore and Hyderabad Job Description · Incident Resolution: Manage incidents and service requests that require deeper technical troubleshooting beyond L1 support. · Intermediate Troubleshooting: Diagnose and resolve issues related to operating systems,...

About the RoleSix Sigma is seeking an experienced IT Service Desk Management Professional to join our team in Chennai. As a key member of our IT department, you will be responsible for providing exceptional service and support to our employees.Job SummaryWe are looking for a skilled and motivated individual to fill this critical role. The successful...

Service Desk Team Lead L2 Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experience Location of Requirement - Hyderabad Chennai Desired Competencies (Technical/Behavioral Competency) People Management Skills Service Desk Operations experience Excellent English language...

Service Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Service Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement - Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...

Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Service Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...

Service Desk Team Lead L2Min 5 yrs with minimum of 3 year exp in international call taking profile and 2 yrs of team leading and Quality Analyst experienceLocation of Requirement -Hyderabad ChennaiDesired Competencies (Technical/Behavioral Competency)People Management SkillsService Desk Operations experienceExcellent English language voice and written com...