Senior ITAM Specialist

6 days ago

Bengaluru, India Volto Consulting & Services Full time

Key Responsibilities :IT Asset Lifecycle Management : - Oversee the end-to-end lifecycle of IT assets (hardware, software, cloud, and mobile devices).- Ensure accurate asset tracking from procurement through deployment, usage, and disposal.- Maintain a comprehensive CMDB/ITAM repository with up-to-date records.Governance & Compliance : - Ensure compliance with software licensing, vendor contracts, and audit requirements.- Develop and enforce ITAM policies, standards, and procedures in alignment with ISO/ITIL practices.- Lead responses to internal and external audits related to IT assets.Optimization & Cost Control : - Analyze usage patterns to reduce underutilized licenses and optimize vendor agreements.- Provide insights into cost savings, budgeting, and forecasting for IT assets.- Partner with procurement and finance teams to negotiate better licensing models and manage renewals.Process Leadership & Improvement : - Establish KPIs and metrics to measure ITAM program effectiveness.- Drive automation of asset management processes using ITSM/ITAM tools (e., ServiceNow, Flexera, Snow, BMC Remedy, Ivanti).- Lead initiatives to integrate ITAM processes with CMDB, ITSM, and security/compliance tools.Collaboration & Leadership : - Act as the primary subject matter expert (SME) for ITAM across the organization.- Collaborate with Security, IT Operations, Procurement, Finance, and Vendor Management teams.- Mentor junior ITAM specialists and guide cross-functional teams on best practices.Required Technical Skills :- Strong knowledge of IT Asset Management frameworks (ITIL, ISO 19770).Hands-on experience with ITAM/Discovery tools such as : - ServiceNow ITAM/CMDB- Flexera One- Snow License Manager- BMC Helix- Ivanti Neurons- Expertise in software licensing models (Microsoft, Oracle, IBM, Adobe, SaaS platforms, cloud providers like AWS/Azure/GCP).- Strong understanding of hardware lifecycle management (desktops, laptops, servers, mobile devices, network equipment).- Familiarity with cloud cost optimization and SaaS asset management.- Knowledge of data governance, GDPR, SOX, and IT security compliance requirements.Qualifications : Education : Bachelors or Masters degree in Information Technology, Computer Science, Business Administration, or related field.Experience : - 4+ years of experience in IT Asset Management, with at least 3+ years in a senior or lead role.- Proven experience managing large-scale IT asset portfolios in enterprise environments.- Experience leading software license audits and vendor negotiations.Certifications (preferred) : - ITIL v4 Certification- Certified IT Asset Manager (CITAM)- Certified Hardware Asset Management Professional (CHAMP)- Microsoft/Oracle license management certifications (plus).Key Competencies : - Strong analytical and problem-solving abilities.- Excellent stakeholder management and negotiation skills.- Proven leadership and mentoring capability.- Ability to work in fast-paced, global, and cross-functional teams.- Strong verbal and written communication skills (ref:hirist.tech)

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