ServiceNow Senior Developer

1 week ago

Bengaluru, Karnataka, India Allegis Global Solutions (AGS) Full time

Role & responsibilities

Contribute to the design, development, and implementation of ServiceNow ITAM/CMDB solutions to support business requirements.

  • Partner with business leaders, process owners, and IT teams to gather and analyze requirements, ensuring alignment with organizational objectives.
  • Conduct workshops and stakeholder interviews to understand pain points, business needs, and areas for automation.
  • Develop, configure, and maintain ServiceNow modules, ensuring high performance and scalability.
  • Provide technical guidance and mentorship to junior developers and ServiceNow administrators.
  • Facilitate User Acceptance Testing (UAT) activities, gathering feedback and ensuring successful deployment.
  • Analyze existing business processes and identify opportunities for automation and optimization using ServiceNow capabilities.
  • Stay updated on ServiceNow best practices and industry trends, particularly in Health & Safety compliance.
  • Act as a bridge between business teams and IT, ensuring seamless communication and alignment of objectives.

Preferred candidate profile

6+ years of experience in ServiceNow development and implementation.

  • Certified ServiceNow Administrator (CSA) certification is required.
  • ServiceNow Certified Application Developer (CAD) certification is required.
  • Certified Implementation Specialist ITAM/CMDB (preferred).
  • ITIL v3 Foundations Certification is a plus.
  • Strong experience in hosting and facilitating SCRUM sessions with development teams.
  • Proven expertise in ServiceNow ITAM / CMDB.
  • Hands-on experience with ServiceNow scripting, workflows, UI policies, business rules, and integrations.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work in a fast-paced environment and manage multiple projects effectively.

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