Customer Support Specialist
4 weeks ago
Job Title: Customer Support Executive Department Project/Client: FIS Incomm Location: Gurugram (B&M) Key Responsibilities and Accountabilities: Provide on-line support for on/offshore customers. Resolve known customer issues using a knowledgebase, direct use of product and tools, product user guides, and other reference materials Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of contact wherever possible. Assist customer in resolving any open requests for support, assistance, information on upgrading etc. Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries. Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each customer support engagement, for voice Deliver First Incident Resolution by handling customer requests and resolving customer issues as often as possible during the first contact. Experience – Fresher or Experience both can apply (BPO and Service industry experience preferred) Under Graduation + 6 Months Experience / Graduation Expectations: Communication – Listen attentively and resolve customers issue effectively. Should be sensitive about customer’s information. Customer Focus – Build credibility with the customer by using empathy and should patiently resolve even irate customers issues. Should be courteous, energetic and engaging while dealing with customers Learning Orientation – To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight.
-
Customer Support Specialist
4 weeks ago
Gurgaon Division, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only)📍 Location: Gurugram, India (Strictly On-Site)💼 Employment Type: Full-Time 🎓 Experience: 0-2 years (fresher graduates are welcome to apply) Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in...
-
Customer Support Specialist
3 weeks ago
Gurgaon, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only)Location: Gurugram, India (Strictly On-Site)Employment Type: Full-TimeExperience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and beauty...
-
Customer Support Specialist
3 weeks ago
Gurgaon, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only)Location: Gurugram, India (Strictly On-Site)Employment Type: Full-TimeExperience: 0-2 years (fresher graduates are welcome to apply)Company DescriptionXO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...
-
Customer Support Specialist
1 week ago
Gurgaon, Haryana, India Delta Electronics Full timeCompany DescriptionDelta is a global innovator in power electronics and a leading provider of switching power supplies, DC brushless fans, power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. With its mission "To provide innovative, clean, and efficient energy solutions for a...
-
Customer Support Specialist
1 week ago
Gurgaon, Haryana, India Asian Footwears Pvt Ltd Full timeCompany DescriptionAsian Footwears Pvt Ltd is India's leading family footwear brand, offering a wide range of premium quality shoes for various needs, including casual and sports footwear. With 12 manufacturing sites, the company produces over 1 million pairs monthly and operates across multiple states like Punjab, Uttarakhand, Uttar Pradesh, and more....
-
Customer Support Specialist
4 weeks ago
Gurgaon, India XO Bestie Full timeCustomer Support Specialist – On-Site in Gurugram (Work From Office Only) Location: Gurugram, India (Strictly On-Site) Employment Type: Full-Time Experience: 0-2 years (fresher graduates are welcome to apply) Company Description XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and...
-
Customer Support Specialist
3 days ago
Gurgaon, Haryana, India Stock Tutor Full timeCompany DescriptionStock Tutor is dedicated to bridging the gap in financial literacy by making stock market education accessible to all. With the philosophy of 'Virtual Money, Real Trade, True Learning,' we simplify financial concepts to empower individuals to make informed investment decisions. Our mission is to provide tools and knowledge for everyone to...
-
Customer Support Associate
4 weeks ago
Bangalore Division, India OpenHire Full timeLocation: Bengaluru Salary - 3.5LPA to 3.8 Variable pay - Rs 10000 to 35000 Per Month Joining bonus - 10000 One way cab Role Description This is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Airbnb Full time ₹ 38 - ₹ 46 per yearAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Airbnb Full timeAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...
