Front Desk Manager
3 days ago
Location: DelhiDepartment: OperationsReports To: Cluster Manager / Regional Head – OperationsCompany: UniLiv – India’s Leading Premium Co-Living BrandRole OverviewAs the Front Desk Manager, you are the face of UniLiv at the property level. You will be responsible for ensuring a smooth, efficient, and premium living experience for all residents through proactive management of operations, maintenance, and resident satisfaction.You’ll coordinate between the CX, Operations, Maintenance, Housekeeping, Security, and F&B teams, ensuring that every UniLiv property in Delhi operates seamlessly and delivers the highest standard of service and hospitality.Key ResponsibilitiesResident ExperienceServe as the first point of contact for all residents and visitors.Handle check-ins, check-outs, room allocations, and inventory handovers.Ensure timely complaint resolution by coordinating with the CX and maintenance teams.Maintain a warm and professional front-desk experience aligned with UniLiv’s brand ethos.Track resident feedback and ensure satisfaction scores remain consistently high.Operations & Property ManagementOversee the daily functioning of the property — including housekeeping, maintenance, and security.Conduct daily inspections and ensure cleanliness, hygiene, and readiness at all times.Maintain an up-to-date inventory log for all assets, consumables, and room items.Coordinate with vendors for maintenance, supplies, and AMC service follow-ups.Ensure compliance with brand SOPs, safety guidelines, and audit standards.Communication & CoordinationAct as the property-level bridge between the CX team, Cluster Manager, and support departments.Update daily reports on occupancy, issues, and complaint status on Google Sheets or dashboard tools.Escalate urgent matters (safety, infrastructure, or resident concern) to the Cluster Manager immediately.Participate in weekly review calls with regional leadership. Administration & ReportingMaintain and share daily occupancy and rent collection reports.Manage petty cash and ensure vendor payments are properly documented.Track attendance and shift performance of on-ground teams.Prepare weekly audit and compliance reports for management review. Team SupervisionSupervise housekeeping, maintenance, and front-desk staff.Conduct shift briefings, monitor punctuality, and ensure SOP adherence.Identify training needs and support team skill enhancement.Build a culture of ownership, hospitality, and problem-solving.Qualifications & ExperienceGraduate in Hospitality, Business Administration, or Management.2–5 years of experience in co-living, hotel, hostel, or serviced apartment operations.Prior experience in front-office or property management preferred.Strong communication, multitasking, and interpersonal skills.Proficiency in Google Sheets, WhatsApp-based coordination, and complaint tracking systems.Key Performance Indicators (KRAs)Resident satisfaction and feedback scores.Complaint resolution time and SLA compliance.Property audit and hygiene ratings.Occupancy management and accuracy of reporting.Team discipline and SOP adherence.Why Join UniLivAt UniLiv, we don’t just manage spaces — we build communities. You’ll be part of a dynamic team redefining the premium co-living experience across India, starting right here in Delhi.
-
Front Desk Manager
4 weeks ago
Pune, India BodhiTree School of Music Full timeRole Description This is a full-time on-site role for a Front Desk Manager located in Pune. The Front Desk Manager will oversee day-to-day front-desk activities, including greeting and assisting visitors, managing reservations, and ensuring customer satisfaction. Responsibilities include answering phone calls, handling customer inquiries, managing...
-
Front Desk Officer
1 week ago
Pune, India Vyas Buildcon Private Limited Full time**Job Brief** We are looking for a Front Desk Officer to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Officer, you will be the first point of contact for our company. Front Desk Officer’s duties include offering administrative support across the organization. You will welcome guests...
-
Front Desk Receptionist
5 days ago
Pune, India V P Placement Full time**Job openings for front desk receptionist in pune**: Home **›**Current Jobs **›** Job openings for front desk receptionist in pune - Front Desk ReceptionistPune RSS Feed we have argent vacancy in hinjewadi location. Front Desk Receptionist attend call, receptionist activities. real estate group related work.documentation work , - Experience- 0 - 5...
-
Assistant Front Desk Manager
2 weeks ago
Pune, India Marriott International Full timeJOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...
-
Front Desk Associate
4 days ago
Pune, India Alpha Ink Private Limited Full timeFront Desk AssociateWe’re Hiring!Position: Front Desk AssociateLocation: Fatima Nagar, PuneCompany: Alpha Ink Pvt Ltd (Premium Canon Partners)This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to manage...
-
Front Desk Associate
5 days ago
pune, India Alpha Ink Private Limited Full timeFront Desk AssociateWe’re Hiring!Position: Front Desk AssociateLocation: Fatima Nagar, PuneCompany: Alpha Ink Pvt Ltd (Premium Canon Partners)This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to manage...
-
Front Desk Associate
4 days ago
pune, India Alpha Ink Private Limited Full timeFront Desk Associate We’re Hiring! Position: Front Desk Associate Location: Fatima Nagar, Pune Company: Alpha Ink Pvt Ltd (Premium Canon Partners) This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to...
-
Front Desk Representative
6 days ago
Pune, India UNICORN Technologies Ltd Full timeA front desk representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. **Front Desk Representative Responsibilities include**: 1) Keeping front desk tidy and presentable with all necessary...
-
Front Desk Receptionist
5 days ago
Pune, India CP HR Services Pvt.Ltd Full time**Job Title: Front Desk Receptionist** Timing : 10am-6.30pm **Salary**: To be discussed **Front Desk Receptionist Responsibilities**: Must have a pleasing personality and possess good Communication skills Should have minimum 1yr experience in managing Front office day to day tasks Attend incoming & outgoing telephone calls Greet & welcome...
-
Front Desk Receptionist
1 day ago
Pune, India Brickfolio Pvt Ltd Full time**ROLE SUMMARY**: Our dream team is hiring for a dynamic front desk officer to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks offering regulatory support across the organization. We are looking for an executive with excellent organisational skills and providing excellent customer service and support to...
