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Front Desk Manager

4 weeks ago

Pune, India BodhiTree School of Music Full time

Role Description

This is a full-time on-site role for a Front Desk Manager located in Pune. The Front Desk Manager will oversee day-to-day front-desk activities, including greeting and assisting visitors, managing reservations, and ensuring customer satisfaction. Responsibilities include answering phone calls, handling customer inquiries, managing appointments, and maintaining the reception area. The role also involves coordinating with other departments to ensure smooth operations and excellent customer service.

Qualifications

  • Strong Customer Service and Customer Satisfaction skills
  • Experience with Receptionist Duties and Reservations management
  • Excellent Communication skills
  • Ability to multitask and manage time effectively
  • Problem-solving skills and attention to detail
  • Experience in the hospitality or entertainment industry is a plus
  • Bachelor's degree in Hospitality, Business Administration, or related field