Customer/Technical Support Executive-International

3 weeks ago


Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time

We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.

Job Responsibility:

  • Handle international customer calls efficiently and professionally.
  • Understand customer needs and provide appropriate solutions.
  • Troubleshoot issues and escalate complex problems when necessary.
  • Follow call handling protocols and maintain call quality standards.
  • Maintain accurate and detailed records of interactions.
  • Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Salary Budget: 27K – 35K CTC per month + performance-based incentives

Location: Jaipur

Language requirements : Excellent English communication (No grammatical errors or MTI)

No. of Position: 50+



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