Customer Support Executive

2 weeks ago


Naraina, India ARC Worldwide group Full time

Manage current customer accounts.

Ensure smooth and timely freight process flow

Maintain relationships with the carriers and customers and solve their queries too.

Ensure accurate and timely data entry

Track and trace shipments as required and inform the client about the same

Ensure timely movement and delivery of freight to customers

Interact with customers in arranging their shipments, exceeding customer service expectations.

Ensure all customers standard operating procedures are followed and updated

**Salary**: ₹9,746.78 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Ability to commute/relocate:

- Naraina Ind. Area, Naraina - 110028, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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