Customer Support Executive
2 weeks ago
Manage current customer accounts.
Ensure smooth and timely freight process flow
Maintain relationships with the carriers and customers and solve their queries too.
Ensure accurate and timely data entry
Track and trace shipments as required and inform the client about the same
Ensure timely movement and delivery of freight to customers
Interact with customers in arranging their shipments, exceeding customer service expectations.
Ensure all customers standard operating procedures are followed and updated
**Salary**: ₹9,746.78 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Naraina Ind. Area, Naraina - 110028, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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