Customer Support Associate

3 days ago


Naraina Delhi Delhi, India Drimlite Full time

**Requirements -**

**- Female Only**
- Any Graduate
- Fluency in written and spoken English
- Excellent oral and written communication skills
- Proficient in MS Office
- Great attention to detail
- Strong organizing and time management skills
- Customer service skills
- Customer handling skills
- problem solving and solutions providing skills
- Ability to work well with a team
- Maintain a positive attitude focused on customer satisfaction
- **Age Should be between 21-28 Years**:

- Should have handled HNI client & CCE

**Responsibilities -**
- Keep records of customer interactions, process customer accounts and file documents
- Addressing customer concerns and complaints
- Liaising with the Customers/Clients on the requirements
- Liaising with the Distributors/Clients on the requirements
- Liaising with the team
- Assist in training and helping the clients to use the product
- Ensure all system records are up to date and accurate
- Input accurate customer information into the database
- Resolving customer complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales.

**Salary**: ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What's your age?

**Experience**:

- Customer relationship management: 2 years (preferred)

Ability to Commute:

- Naraina, Delhi, Delhi (preferred)

Work Location: In person



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