Customer Support Specialist

We are seeking a skilled professional to handle international customer calls efficiently and professionally. The ideal candidate should be self-motivated, passionate about customer support, and have excellent English communication skills.Job Responsibilities:Handle international customer calls in a timely and professional manner.Understand customer needs and...

Manage current customer accounts. Ensure smooth and timely freight process flow Maintain relationships with the carriers and customers and solve their queries too. Ensure accurate and timely data entry Track and trace shipments as required and inform the client about the same Ensure timely movement and delivery of freight to customers Interact with...

About the company: The inception of Sona Papers was just a step towards a story that would need infinite pages to write. Refining the invention that gave birth to art, we strove to provide premium paper range to merge with diverse creative needs. Conceived in 1966, our vision has been to be at the forefront of a revolution that dipped with ideas and...

**Requirements**: - A minimum of 2-4 years experience required. - Excellent interpersonal and communication skills. - Superior product knowledge. - Maintain a positive attitude focused on customer satisfaction. - Outstanding written and verbal communication skills. - Good understanding of management practices and techniques. - Excellent leadership and...

Job Function: Sales Why SoftwareONE?: The role: SoftwareOne is seeking a skilled and motivated Pre-Sales Specialist with expertise in Azure to join our team in Mumbai and Delhi. As a Pre-Sales Specialist, you will play a crucial role in supporting our sales efforts by providing technical expertise, solution design, and excellent customer service. You will...

Job Function: Sales Why SoftwareONE?: The role: SoftwareOne is seeking a dynamic and knowledgeable Pre-Sales Specialist with expertise in Microsoft Technologies to join our team in Mumbai and Delhi. As a Pre-Sales Specialist, you will be responsible for supporting our sales efforts by providing technical expertise, solution demonstrations, and excellent...

**Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and escalations promptly and professionally. Work to find suitable solutions that meet both customer needs and company policies - **Product Knowledge**: Develop a comprehensive understanding of the company's products or services to provide accurate...

**Requirements -** - Female Only - Prior experience in customer service. - High English fluency. - Familiarity with luxury home furnishings products and services. - Ability to manage and resolve customer complaints. - Adaptability in communication for a luxury client base. - Proficient in call scripting. - Team player with effective coordination skills. -...

Exceptional customer service skills - Intermediate/Advanced knowledge of Microsoft Office and computer software’s - Strong communication skills - Friendly, positive and enthusiastic approach to work - Ability to work within a high-volume environment - High degree of attention to detail and accuracy - Discretion in relation to confidential...

Handling customer complaints - Overseeing the interactions between customers and key team members - Ensuring your existing clients are satisfied through after-sales service. - Always ask them for true feedback. - Servicing the client after receiving the order till the time of collection - of payment. - Resolve the queries and questions of all the clients. -...

To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives. **ROLE: - ** - To acquire targeted business clients by actively optimizing pipelines and sourcing new leads until they are engaged. - Maintain...