Customer Service Specialist

3 weeks ago


Gurgaon, Haryana, India IGT Solutions Full time
Customer Service Specialist
We are seeking a Customer Service Specialist to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle customer inquiries and resolve issues efficiently.
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information to customers
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
Requirements:
- Minimum Bachelor's degree or Undergraduate dropout
- Prior experience in customer service
- Strong communication and interpersonal skills.
- Ability to handle customer queries and complaints effectively.
Benefits:
- Transport facility (Both Sides)
- Comprehensive training and development programs.
- Opportunities for career growth and advancement.
- Upselling techniques training to maximize sales opportunities while ensuring customer satisfaction.
- Performance-based incentives up to 60K

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