Senior User Acceptance Tester

About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.Responsibilities:- Collaborate remotely with Delta’s Digital teams across geographies, adhering to best practices in communication and agile delivery. - Build strong working relationships with onshore eCommerce Development and supporting teams. - Participate in virtual project meetings to understand scope and contribute to UAT strategy and planning. - Design and document UAT test plans and test cases based on functional requirements, user stories, and design specifications. - Execute manual end-to-end test scenarios, report test status, and escalate issues to onshore leads as needed. - Identify, document, and communicate defects clearly to development teams for resolution. - Use test management and project tracking tools (e.g., qTest, Agility) to manage test cases and backlog items. - Provide feedback on user experience and contribute to post-implementation analysis. - Validate data integrity through mainframe systems where applicable. - Analyze complex user stories and requirements in collaboration with product owners. - Maintain comprehensive UAT documentation and business scenarios. - Take ownership of assigned tasks, projects, or releases, ensuring timely delivery and quality outcomes. - Continuously learn and adapt within a fast-paced, remote team environment.Minimum Qualifications:- Bachelor of Science degree in Computer Science, Computer Information Systems or another related field - 3+ years of experience in the travel/airline industry or consumer-facing digital platforms. - Strong written and verbal communication skills, with the ability to work effectively across time zones and cultures. - Experience in eCommerce software testing, including mobile and web platforms. - Familiarity with SDLC, Agile, Scrum, and Waterfall development methodologies. - Solid understanding of UAT processes, best practices, and test methodologies. - Experience with tools such as Agility, QLM, QTest. - Familiarity with Defect Management. - Creative thinking in designing test scenarios and executing end-to-end testing. - Proven ability to work independently while maintaining alignment with onshore teams. - Proficiency in test/project management tools such as qTest and Agility. - Attention to detail and persistence in issue resolution. - Ability to estimate effort and deliver results under pressure. - Clear understanding of business processes and their impact on testing outcomes. - Experience collaborating with distributed teams and balancing workloads effectively. - Strong soft skills: adaptability, curiosity, commitment to quality, and a positive attitude.Preferred Qualifications:- 3+ years of experience in UAT, QA, or project coordination. - Degree in Computer Science, Business, Information Systems, Engineering, or related field. - ISTQB or equivalent UAT certification. - Experience in process improvement and requirement-based streamlining. - Exposure to mainframe testing and cloud technologies. - Experience in large-scale end-to-end testing projects.