Group Account Manager

12 hours ago


Mumbai, India AlphaZegus Marketing Full time

Company DescriptionAlphaZegus is a pioneering marketing agency, specializing in gaming and lifestyle domains. We collaborate with aspirational brands to craft unique strategies and impactful concepts that resonate with audiences. Our holistic approach, backed by a range of resources including talents, media, content, and innovations, delivers A(lpha)-Z(egus) solutions. Rooted in a blend of creativity and empathetic data analysis, we strive to create innovative marketing campaigns for brands that inspire pride in ownership.Role DescriptionThis full-time, on-site role of Client Services Manager is based in Mumbai. The Client Services Manager will be responsible for maintaining client relationships by providing exceptional service, ensuring customer satisfaction, and addressing client needs promptly. Additional responsibilities include coordinating with internal teams to execute campaigns, analyzing client feedback, and proactively improving service quality. Strong communication skills will be essential to collaborate with stakeholders and convey project updates effectively.QualificationsClient relationship management skills, including expertise in Client Services and ensuring Customer Satisfaction Strong Customer Service abilities, ensuring effective communication and addressing customer needs Analytical Skills for interpreting client feedback and improving service quality Outstanding Communication skills to liaise between clients and internal teams effectively Problem-solving and organizational skills for successful campaign management Bachelor‘s degree in Business, Marketing, or a related field is preferred Experience in the marketing or related industry will be an added advantage



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