Human Resource Executive BPO

2 months ago


Mumbai, India HireBloc Full time
Overview:The Human Resource Executive in the BPO setting plays a pivotal role in managing the HR functions to support the organizations operations. This position is integral in ensuring compliance with employment laws executing recruitment strategies and fostering positive employee relations.Key Responsibilities:
  • Manage the endtoend recruitment process including job postings sourcing interviewing and onboarding
  • Develop and implement HR policies and procedures in alignment with organizational goals
  • Handle employee relations including conflict resolution and grievance procedures
  • Ensure adherence to labor regulations and legal requirements
  • Administer benefits and leave management programs
  • Collaborate with management to identify training and development needs
  • Conduct performance management and evaluation processes
  • Maintain and update employee records using HRIS
  • Assist in the implementation of employee engagement initiatives
  • Coordinate with external HR vendors such as payroll and benefits providers
Required Qualifications:
  • Bachelors degree in Human Resources or related field
  • Proven experience in HR roles within the BPO industry
  • Sound knowledge of labor laws and regulations
  • Proficient in HRIS and other HR management software
  • Strong communication and interpersonal skills
  • Ability to handle sensitive and confidential information with professionalism
  • Excellent organizational and time management abilities
  • Experience in developing and implementing HR policies and procedures
  • Understanding of performance management and employee development
  • Familiarity with benefits administration and leave management

bpo,performance management,employee relations,management,labor laws,hr policies,benefits administration,hris,training and development,compliance,recruitment,onboarding



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