Human Resources Manager BPO

2 weeks ago


Mumbai, Maharashtra, India HireBloc Full time
Job Title: Human Resources Manager BPO

Job Summary:
At HireBloc, we are seeking a highly skilled Human Resources Manager BPO to join our team. The successful candidate will be responsible for managing the end-to-end recruitment process, developing and implementing HR policies and procedures, and ensuring compliance with labor regulations and legal requirements.

Key Responsibilities:
• Manage the recruitment process, including job postings, sourcing, interviewing, and onboarding
• Develop and implement HR policies and procedures in alignment with organizational goals
• Handle employee relations, including conflict resolution and grievance procedures
• Ensure adherence to labor regulations and legal requirements
• Administer benefits and leave management programs
• Collaborate with management to identify training and development needs
• Conduct performance management and evaluation processes
• Maintain and update employee records using HRIS
• Assist in the implementation of employee engagement initiatives
• Coordinate with external HR vendors, such as payroll and benefits providers

Requirements:
• Bachelor's degree in Human Resources or related field
• Proven experience in HR roles within the BPO industry
• Sound knowledge of labor laws and regulations
• Proficient in HRIS and other HR management software
• Strong communication and interpersonal skills
• Ability to handle sensitive and confidential information with professionalism
• Excellent organizational and time management abilities
• Experience in developing and implementing HR policies and procedures
• Understanding of performance management and employee development
• Familiarity with benefits administration and leave management

What We Offer:
At HireBloc, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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