TM1 Incident Coordinator

3 weeks ago

Hyderabad, India REVEILLE TECHNOLOGIES PRIVATE LIMITED Full time

Job Description :


Accountabilities :

The candidate needs to have a high degree of initiative to work independently and get things done in a complex matrix organization. Key Accountabilities Includes following for Mosaic Solution : IBM Planning Analytics Cloud / Alteryx / Data Lake

- Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA.

- Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status.

- Act as a resolver and communicate with the customer as required.

- He is a member of a technical, operations, or application management team or supplier.

- Monitor the team's tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller.

- Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation.

- Handle tickets escalations to the Service Controller.

Key Skill Required :


- University education (BS /BA level) or equivalent work experience

- 7+ Year of experience in TM1 Cognos Planning Analytics

- Minimum of 10+ years of Information Technology or business experience

Technical Skills :


- IBM Planning Analytics Modeler

- IBM Planning Analytics Turbo-Integrator

- IBM Planning Analytics Rules and Feeders

- IBM Planning Analytics Dimensions and Cubes

- IBM Planning Analytics Excel PAfE

- SQL, MySQL

- ODBC driver

- SAP exposure

- Service Now, Jira or other ticketing tools

Non-Technical Skills :


- Strong development background with minimum 5 years' experience in Sustain teams (offshore mainly) on business solutions projects with process flow, data flow and integration as a critical component.

- Understanding of the Financial Closing and Forecasting process.

- Knowledge of Project Management.

- Knowledge of ITIL methodology.

- Strong Interpersonal and Communication skills.

- Good verbal and written Communication.

- Strong Stakeholder management.

- Team Management.

- Portfolio Management.

- Self-motivation and ability to stay focused

(ref:hirist.tech)

  • Cognos TM1 Incident Coordinator

    1 month ago

    Hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    4 weeks ago

    hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos tm1 incident coordinator

    1 month ago

    Hyderabad, India EverestDX Inc Full time

    About the Company: Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    4 weeks ago

    Hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    1 month ago

    hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    4 weeks ago

    hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    1 month ago

    hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos tm1 incident coordinator

    1 month ago

    Hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Digital Transformation Specialist

    2 weeks ago

    Hyderabad, Telangana, India EverestDX Inc Full time

    About the JobWe are seeking a skilled Digital Transformation Specialist to join our team at EverestDX Inc as a Cognos TM1 Incident Manager. This is a full-time position that requires strong technical expertise and exceptional communication skills.

  • Cognos TM1 Incident Coordinator

    1 month ago

    hyderabad, India EverestDX Inc Full time

    About the Company: Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    3 weeks ago

    hyderabad, India EverestDX Inc Full time

    About the Company: Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • Cognos TM1 Incident Coordinator

    1 month ago

    Hyderabad, India EverestDX Inc Full time

    About the Company: Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • TM1 Incident Coordinator

    2 weeks ago

    Hyderabad, Telangana, India EverestDX Inc Full time

    About EverestDX Inc.We are a leading provider of Digital Platform Services, headquartered in Stamford. Our platform includes Orchestration, Intelligent operations with BOTs', AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and actionable...

  • ▷ [3 Days Left] Cognos TM1 Incident Coordinator

    1 month ago

    Hyderabad, India EverestDX Inc Full time

    About the Company:Everest DX – We are Digital Platform Services company, headquartered in Stamford. Our Platform/Solution includes Orchestration, Intelligent operations with BOTs’, AI-powered analytics for Enterprise IT. Our vision is to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and...

  • TM1 Cognos Planning Analytics Cloud Specialist

    6 days ago

    Hyderabad, Telangana, India EverestDX Inc Full time

    About EverestDX Inc:We are a Digital Platform Services company, headquartered in Stamford. Our platform includes Orchestration, Intelligent operations with BOTs', AI-powered analytics for Enterprise IT.Digital Transformation Services - Specialized in Design, Build, Develop, Integrate, and Manage cloud solutions and modernize Data centers, build a...

  • TM1 Cognos Planning Analytics Technical Specialist

    1 week ago

    Hyderabad, Telangana, India EverestDX Inc Full time

    EverestDX Inc is a Digital Platform Services company, headquartered in Stamford. Our platform includes Orchestration, Intelligent operations with BOTs', AI-powered analytics for Enterprise IT. We aim to enable Digital Transformation for enterprises to deliver seamless customer experience, business efficiency and actionable insights through an integrated set...

  • Major Incident Coordinator

    2 months ago

    Hyderabad, Telangana, India Colruyt IT Consultancy India Full time

    **Job Information**: Work Experience **5-8 years*** Industry **IT Services*** City **Hyderabad*** Country **India*** **Skills**: Incident Management, ITSM, Problem Management, Reporting **Requirements**: In this pivotal role, you will direct IT disaster response and crisis management activities in compliance with the organization’s standards and...

  • Assistant Manager, Record to Report, Cognos

    3 weeks ago

    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Incident Resolution Specialist

    3 weeks ago

    Hyderabad, Telangana, India REVEILLE TECHNOLOGIES PRIVATE LIMITED Full time

    Job SummaryWe are seeking an experienced Incident Resolution Specialist to join our team at Reveille Technologies Private Limited. This is a unique opportunity to work with our cutting-edge financial planning analytics solutions and provide top-notch support to our clients.About the RoleThe ideal candidate will have a strong background in ITIL methodology,...

  • Architect- Fobo

    1 month ago

    Hyderabad, Telangana, India PepsiCo Full time

    Overview: **Job Description - Mosaic Sustain TM1 Incident Coordinator** **Main Purpose of the Role** PepsiCo is embarking on a significant initiative of digitalization and standardization of the FP&A solution across all its divisions to make the finance organization more Capable, more Agile, and more Efficient. The MOSAIC program is a key enabler of that...