TM1 Cognos Planning Analytics Cloud Specialist

6 days ago


Hyderabad, Telangana, India EverestDX Inc Full time

About EverestDX Inc:

We are a Digital Platform Services company, headquartered in Stamford. Our platform includes Orchestration, Intelligent operations with BOTs', AI-powered analytics for Enterprise IT.

Digital Transformation Services - Specialized in Design, Build, Develop, Integrate, and Manage cloud solutions and modernize Data centers, build a Cloud-native application and migrate existing applications into secure, multi-cloud environments to support digital transformation.

Our Digital Platform Services enable organizations to reduce IT resource requirements and improve productivity, in addition to lowering costs and speed digital transformation.

We offer an Autonomous Hybrid Cloud Management Platform that works across multi-cloud environments. This helps enterprise Digital Transformation get most out of the cloud strategy while reducing Cost, Risk and Speed.

Job Summary:

We are seeking a highly skilled TM1 Cognos Planning Analytics Cloud Specialist to join our team. The ideal candidate will have 7+ years of experience in TM1 Cognos Planning Analytics and minimum of 10+ years of Information Technology or business experience.

Key Responsibilities:

  • Handle incidents for Mosaic solution and strive for resolution of incidents within SLA.
  • Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status.
  • Act as a resolver and communicate with the customer as required.
  • Monitor the team's tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller.
  • Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation.
  • Handle tickets escalations to the Service Controller.

Requirements:

  • University education (BS /BA level) or equivalent work experience
  • 7+ Year of experience in TM1 Cognos Planning Analytics
  • Minimum of 10+ years of Information Technology or business experience

Preferred Skills:

  • IBM Planning Analytics Modeler
  • IBM Planning Analytics Turbo-Integrator
  • IBM Planning Analytics Rules and Feeders
  • IBM Planning Analytics Dimensions and Cubes
  • IBM Planning Analytics Excel PAfE
  • SQL, MySQL
  • ODBC driver
  • SAP exposure
  • Service Now, Jira or other ticketing tools

Salary: $120,000 - $150,000 per annum, depending on experience.

Work Location: Hyderabad, Telangana.



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