Sales Manager
4 days ago
Sales manager (Automobile Industry)Experience : 4-6 YrsLocation - KarnalRole Overview:- The Sales Manager will be responsible for driving sales performance and profitability for the premium/luxury vehicle portfolio. This role involves leading a high-performing sales team, delivering an exceptional customer experience in line with luxury brand standards, and developing strategic initiatives to expand market reach and maximise revenue.- The ideal candidate will possess a deep understanding of the luxury automotive segment, strong business acumen, and proven experience in premium car sales and team leadership.Key Responsibilities:1. Team Leadership & Development- Recruit, onboard, train, and mentor sales consultants to ensure high performance and alignment with luxury brand values.- Set individual and team sales objectives aligned with business goals.- Conduct regular performance reviews and coaching sessions to drive excellence.- Foster a culture of professionalism, high energy, and personalised customer engagement.2. Sales Strategy & Revenue Management- Design and implement strategic sales plans to achieve monthly and annual revenue, unit, and profitability targets.- Analyse market trends, competitor activity, and customer preferences to tailor sales tactics.- Collaborate with marketing teams for lead-generation campaigns and showroom activations/events.- Drive upsell/cross-sell initiatives including accessories, extended warranties, and service packages.3. Customer Experience & Relationship Management- Ensure a superior showroom experience reflecting luxury dealership standards.- Maintain long-term relationships with HNI/UHNI clients, corporate clientele, and referral networks.- Resolve escalations with discretion and customer-centricity.- Personally engage in high-ticket negotiations for premium deals.4. Inventory & Operational Coordination- Monitor vehicle inventory and model availability to match demand patterns.- Coordinate with OEM representatives for allocation, incentives, and brand-level promotions.- Collaborate with finance, insurance, service, and delivery teams to ensure seamless vehicle handovers.5. Performance Monitoring & Reporting- Track individual and team conversion ratios, enquiry funnels, and sales cycle timelines.- Maintain and update CRM platforms with accuracy.- Generate weekly/monthly MIS reports for management review.- Ensure compliance with dealership SOPs and manufacturer guidelines.Qualifications & Skills:- Proven experience in automotive sales, ideally in luxury or premium automobile brands.- Strong leadership, team-building, and motivation abilities.- Excellent communication, negotiation, and relationship-building skills with HNI clientele.- Strong understanding of dealership operations, retail finance, and premium purchase cycles.- Analytical mindset with the ability to interpret sales metrics and identify growth opportunities.- Professional appearance, brand representation etiquette, and customer service excellence.Key Competencies:- High emotional intelligence & client handling maturity- Strategic thinking with revenue orientation- Brand alignment and premium customer engagement- Market awareness and adaptability- Result-driven mindsetCompensation & Benefits:- Competitive fixed pay + attractive performance-linked incentives- Opportunity to interact with premium clientele- Brand-led training & development modules- Growth path into Sales Head / General Manager roles (ref:iimjobs.com)
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