Technical Support Engineer
3 hours ago
About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs. Your next opportunity starts here More on Cyware: () About the Role We are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage. Key Responsibilities: Provide technical support to customers via email, chat, and remote sessions Diagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreements Handle incident management, escalation cases, and perform root cause analysis Collaborate with engineering teams to reproduce and resolve complex technical problems Document solutions, create knowledge base articles, and contribute to process improvement Support customer onboarding, upgrades, and integration activities as needed Required Skills and Qualifications: 2 to 3 years of experience in a technical support or systems engineering role Strong knowledge of Linux systems (administration, troubleshooting, scripting) Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity products Basic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools) Strong troubleshooting, analytical, and problem-solving skills Excellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders Ability to work independently and as part of a team in a fast-paced environment Preferred or Good to Have Experience with Python or other scripting languages for automation Familiarity with Security Information and Event Management (SIEM) and log management tools Exposure to ticketing systems such as Jira, ServiceNow, and Zendesk.
-
AI/ML Engineer
3 hours ago
Bangalore Division, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel Expert Experience Level: 20+ years (with core ML/DL hands-on background) Location: Remote Employment Type: Full-Time Job Summary: We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep...
-
Senior Technical Support Engineer
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
-
Senior Technical Support Engineer-SASE
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
-
Technical Trainer
2 weeks ago
Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
-
Senior Technical Support Engineer-Firewall
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
-
CFTS L2
2 weeks ago
Bangalore Division, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2 Business Unit: Juniper TAC -Customer Focused Technical Support Summary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products. This is an Individual Contributor Role Troubleshoot...
-
Senior Technical Support Engineer
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for the better. We...
-
Senior Technical Support Engineer
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
-
Senior Technical Support Engineer-Prisma Access
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
-
Walkin - Technical Support Engineer
3 weeks ago
Delhi Division, India SMC Full timeWalk-In Interview Drive for Technical Support Engineer #SQL knowledge (must-have)Location : Rajendra Place, New DelhiDate : Saturday, 20th September 2025Time : 9 : 00 AM onwardsEmployment Type : Full-Time | Onsite (Delhi)Walk-in is by invitation only for shortlisted candidates.Are you a tech-savvy problem solver ready to take on a dynamic role? Join our team...
