Customer Support Associate

4 days ago

New Delhi, India Waytoogreen, Chennai Full time

About WaytoogreenWaytoogreen is a dynamic new startup launching a pioneering online Learning Management System (LMS) dedicated to environmental sustainability and microgreen education. Our mission is to empower individuals across India with the knowledge and skills needed to adopt sustainable practices, focusing on accessible green solutions and urban farming.As a new venture, we have set an ambitious goal for our foundational year: to reach and educate 50,000 students. We aim to foster a new generation of environmentally conscious citizens through high-quality, multilingual (English, Hindi, and Tamil), and regionally relevant content.With strategic operational hubs in Mumbai (Business & Front-end) and Chennai (Production & Back-end), we are building a scalable and impactful educational platform from the ground up. We are currently assembling our founding team of passionate innovators dedicated to this vision. Join Waytoogreen and be part of the movement to create a greener, healthier future.Location: Mumbai Reports To: Customer Support/Community ManagerRole Description The Customer Support Associate provides prompt, empathetic, and effective front-line support to students and prospective users, ensuring a positive experience with the Waytoogreen platform.Key Responsibilities:- Respond to inquiries via email, chat, and phone regarding enrollment, platform usage, and course content. - Troubleshoot basic technical issues and guide users through the platform. - Maintain the knowledge base and FAQ sections. - Track and categorize support tickets, escalating issues to the Manager as needed.Qualifications- Education: Bachelor’s degree or equivalent experience. - Experience: 1-3 years in a customer support or client-facing role. - Skills: Exceptional communication skills (written and verbal) and a high degree of empathy. Strong problem-solving skills and the ability to troubleshoot basic technical issues. - Attributes: Patience and the ability to handle high volumes of inquiries efficiently.

  • Customer Support Specialist

    4 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Specialist

    4 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Associate

    2 weeks ago

    New Delhi, India Zolo Full time

    Job Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...

  • Customer Support Associate

    4 weeks ago

    New Delhi, India Pilgrim Full time

    About the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...

  • Customer Support Associate

    3 weeks ago

    New Delhi, India Pilgrim Full time

    About the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...

  • Customer Support Associate

    1 week ago

    New Delhi, India Pilgrim Full time

    About the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...

  • Customer Support Associate

    1 week ago

    New Delhi, India Norlox Solutions Pvt. Ltd. Full time

    :( ) :,, . : - : : , – , : :(:– : ) ::Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a...

  • Customer Support Associate

    1 day ago

    New Delhi, India First Voice Pvt. Ltd Full time

    Hi, Job Seekers **NCR Delhi # WFO # Chat Support # Immediate Hiring # Top MNC** We have an opening for an NCR Delhi location "Customer support Associate" position for Non-Voice chat Support. Qualification - 10+2 / Graduate Experience - 0 to 4 Years Shift - Rotational 24*7 Cab - one-sided in odd hours. Working Day - 5 days working 2 days a rotational week...

  • Customer Support Associate

    1 day ago

    New Delhi, India First Voice Pvt. Ltd Full time

    Hi, Job Seekers **NCR Delhi # WFO # Voice Support # Immediate Hiring # Top MNC** We have an opening for an NCR Delhi location "Customer support Associate" position for Voice Support. Qualification - 10+2 / Graduate Experience - 1 to 4 Years (Any Industry) Shift - Rotational 24*7 Cab - one-sided in odd hours. Working Day - 5 days working 2 days a rotational...

  • Bilingual Customer Service Associate

    1 day ago

    New Delhi G.P.O., Delhi, Delhi, India Peak Support Full time

    Peak Support is seeking a **Bilingual Customer Service Associate (Hindi/English)** to join our team in India. **We're looking for individuals with**: - Excellent oral and written communication skills in both English and Hindi. - Proven experience in customer service, preferably in the BPO industry. - Ability to work in a fast-paced environment. - Flexible...