Cyberark Support Engineer

4 weeks ago


Mumbai, India Unique Performance Techsoft Pvt Ltd Full time

Roles:

• Role: CYBERARK SUPPORT ENGINEER

• Location: Mumbai &Kerala

• Qualification: Any Graduate

• Experience: 2-6 YEARS

• Working days: Rotational


Responsibilities

• Provide CyberArk expert technical services to enterprise customers

• Lead and manage the successful implementations of CyberArk solutions at strategic customers

• Understand and ensure successful delivery of the customer's objectives Provide technical expertise and support to regional customers and partners

• Understand current requirements and processes, identifying additional opportunities within the account Solve technical issues through research, reproduction, and troubleshooting while applying acquired knowledge.

• Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer-facing platforms

• Help expand the usage of our solutions with our customers.


Key Requirements

• Candidate should have implemented CyberArk PIM suite solution in production or LAB environment About the company

• Must have knowledge on Integration of Active Directory, SMTP, and third-party tools with CyberArk

• Good understanding of CyberArk concepts

• 1+ years' experience as a windows administrator

• 1+ years' experience with Active Directory, Group policy and RDS services

• Demonstrable knowledge of Information Security and Network Architecture concepts

• Mastery of Windows Operating Systems and environments, IIS and LDAP

• Experience with UNIX/Linux

• Experience with virtualization

• Experience with Cloud Services - AWS, Google, Azure (advantage)

• Excellent written and verbal communications skills

• Scripting/Development experience (Advantage)

• Knowledge of developing a custom connector for CPM and PSM

• Auto IT, PowerShell Scripting/Development experience (Advantage)

• Experience in upgrading CyberArk PAM solution (Advantage)

• Demonstrable knowledge of Information Security and Network Architecture concepts

• Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products and Ticketing System (Advantage)

• Strong knowledge of Windows Servers

• Must have Excellent written and verbal communications skills.

• Must be able to work independently as well as with others



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