Application Support Engineer
3 weeks ago
Posted on: May 08, Share on Linkedin Share on Twitter Share on FacebookROLES & RESPONSIBILITIES
· Maintain the ServiceNow platform: This includes monitoring the health of the platform, performing regular maintenance tasks, and troubleshooting any issues that arise.· Support users: This includes answering questions about how to use ServiceNow, resolving user issues, and providing training.· Configure and customize ServiceNow: This includes creating new workflows, customizing existing workflows, and integrating ServiceNow with other systems.· Report on ServiceNow usage: This includes generating reports on how ServiceNow is being used and identifying areas for improvement.
EXPERIENCE
3-4.5 Years
SKILLS
Primary Skill: Application Support EngineerSub Skill(s): Application Support EngineerAdditional Skill(s): Application Engineer
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
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