Cyberark Support Engineer
1 month ago
Roles:
• Role: CYBERARK SUPPORT ENGINEER
• Location: Mumbai &Kerala
• Qualification: Any Graduate
• Experience: 2-6 YEARS
• Working days: Rotational
Responsibilities
• Provide CyberArk expert technical services to enterprise customers
• Lead and manage the successful implementations of CyberArk solutions at strategic customers
• Understand and ensure successful delivery of the customer's objectives Provide technical expertise and support to regional customers and partners
• Understand current requirements and processes, identifying additional opportunities within the account Solve technical issues through research, reproduction, and troubleshooting while applying acquired knowledge.
• Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer-facing platforms
• Help expand the usage of our solutions with our customers.
Key Requirements
• Candidate should have implemented CyberArk PIM suite solution in production or LAB environment About the company
• Must have knowledge on Integration of Active Directory, SMTP, and third-party tools with CyberArk
• Good understanding of CyberArk concepts
• 1+ years' experience as a windows administrator
• 1+ years' experience with Active Directory, Group policy and RDS services
• Demonstrable knowledge of Information Security and Network Architecture concepts
• Mastery of Windows Operating Systems and environments, IIS and LDAP
• Experience with UNIX/Linux
• Experience with virtualization
• Experience with Cloud Services - AWS, Google, Azure (advantage)
• Excellent written and verbal communications skills
• Scripting/Development experience (Advantage)
• Knowledge of developing a custom connector for CPM and PSM
• Auto IT, PowerShell Scripting/Development experience (Advantage)
• Experience in upgrading CyberArk PAM solution (Advantage)
• Demonstrable knowledge of Information Security and Network Architecture concepts
• Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products and Ticketing System (Advantage)
• Strong knowledge of Windows Servers
• Must have Excellent written and verbal communications skills.
• Must be able to work independently as well as with others
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