Sr Lead SME

4 weeks ago


New Delhi, India Airtel Digital Full time

We seek a Senior PAM Specialist with over 10 years of experience, possessing deep architectural understanding and hands-on expertise with Arcon PAM. This strategic role involves leading the design, complex implementation, and optimization of PAM solutions, providing Level 3 support, and ensuring adherence to Cloud standards and best practices while mentoring junior team members. Lead advanced deployment, architecture design, and configuration of scalable and resilient Arcon PAM solutions (v5.x, v6.x) across data centers/cloud using auto-scaling, load balancing, and multi-region failover. Administered break-glass access management protocols to provide emergency privileged access during critical situations while maintaining audit trails and compliance. Design and implement HA/DR solutions for PAM components. Design and enforce onboarding frameworks for Windows, UNIX, databases, openshift/openstack and cloud targets. Lead technical upgrades, patch management, and version migrations across environments Define session recording and alerting policies aligned with internal audit/compliance standards. Drive root cause analysis and corrective actions for high-priority production issues. Conduct pre-audit system assessments and proactively remediate compliance gaps. Coordinate with internal GRC teams to align PAM controls Author technical documentation, SOPs, runbooks, and deployment guides. Implement privileged access review and recertification workflows. Creation of policies and reports in PAM solutions Provide support to the entire PAM /PIM environmentTechnical Skill Required: ARCON PAM v5.x and above Strong understanding of Privileged session management, vaulting strategy, and policy enforcement. Strong Windows Active Directory, UNIX, Linux & SSH key management experience Strong understanding of network hardware configuration and password management options (SSH, ACS, LDAP) Strong understanding of Database authentication methods and techniques (standalone, LDAP/AD, others) Ability to document and define PAM target state processes and gather business requirements Exposure to DevOps tools, CI/CD, and automation platforms is a plus. Good understanding of Privileged Management processes; Defining Access Control, User Entitlements, Manage Applications Credentials, and User Access Policy Management Should have PAM workflow design concepts, integrations and implementation Windows Server (2012, 2016, 2019), Linux (RHEL, CentOS, Ubuntu), UNIX systems Active Directory/LDAP, SAML, OAuth, OIDC, SSO ITSM: ServiceNow, BMC Remedy. MFA: DUO, Azure MFA, RSA, ADFS Protocols: SSH, RDP,TLS/SSL, SNMP. Scripting & Automation: PowerShell, Bash/Shell, Python, Ansible, Terraform Windows Server (2012, 2016, 2019), Linux (RHEL, CentOS, Ubuntu) MS-SQL, MySQL


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