Senior Business Associate

7 days ago

New Delhi, India Porter Full time

Job Description: - Designation : Senior Business Associate - Locations : Hyderabad, Mysore, Mangalore - Education : Graduates (No Backlogs) - Experience : Min 3+ years - Nature of Work : Field Sales + Team handling - Incentives & Perks : Based on Performance + Fuel Allowance - Shift : General Shift (10am to 7pm) - Work Days : 6 days (Monday to Saturday) - Notice : Immediate or 30 daysRoles and Responsibilities : - Supply/ demand operations: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining. - Market mapping on both Demand and Supply side. Responsibility for the Delivery of Partner and Customer Targets for assigned areas - Community management: actively moderate (bring people together), leverage, and rule the driver customer community to shape the best service quality to users and the best worth for drivers. - Process improvement: Identify, build and enforce Standard Operating Procedures and policies to support the activity and solve prevalent issues. - Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 5-10 high-performing individuals. - Retention: Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal-wise supply fulfillment, customer retention, etc - Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc - Execute Marketing and Branding initiatives for the city as per the BTL plans - Market intelligence: Gather market and competitive intelligence from various sources and create actionable insightsSkills Required: - Strong verbal and written communication skills. - Knowledge of supply chain systems, processes and data, and business operations - Analytical skills and a capacity to work with large data sets - Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment - An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus - Willingness to roll up sleeves and get hands dirty by being on the field most of the time. - Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn - Self-directed - Basic knowledge of SQL. - Strong numerical and analytical skill - Advance Excel experienceRounds of Interview : - HR Round & Aptitude Test - Field Round - Manager Round

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