Account Manager

13 hours ago


Bengaluru, Karnataka, India JumpCloud Full time

This opportunity is a hybrid role at JumpCloud, requiring that you are able to work both on site and remotely in the location specified in the Job Description.

About JumpCloud

JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

About the Role

We are seeking an Account Manager based in India to oversee a $3M+ Book of Business composed of North American (NA) customers. In this role, you will:

* Collaborate with Renewal Specialists and TCSM teams to drive expansions, upsells, and ensure timely renewals.

* Drive adoption of JumpCloud's solutions within existing accounts, identifying opportunities for further growth.

* Cover 5:30pm–2:30am IST to align with North American business hours.Hybrid working - 3 days in WeWork offices and 2 days fully remote- (Prestige WeWork-Cube), Koramangala.

If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced environment, we'd love to hear from you

Key Responsibilities:

  • Key Responsibilities Include:
  • Account Management & Growth
  • Own a $3M+ BoB for NA-based customers, focusing on renewals, expansions, and upsells.
  • Leverage data-driven insights to identify growth opportunities within your portfolio.
  • Consistently meet or exceed Net ARR and related revenue targets.
  • KPI Ownership & Strategic Planning
  • Primary KPIs: Net ARR, renewals, expansion revenue, and adoption metrics.
  • Develop targeted account strategies to drive product usage and uncover upsell opportunities.
  • Accurately forecast your pipeline and maintain consistent reporting on key metrics.

Cross-Functional Collaboration

  • Partner with CSM teams to ensure customer success, driving deeper adoption of JumpCloud's solutions.
  • Collaborate with Marketing to craft campaigns that enhance awareness and spur product usage.
  • Coordinate with New Business teams to streamline the onboarding of new customers, ensuring a smooth transition into your portfolio.

Escalation Management

  • Serve as the main point of contact for escalations in your accounts, addressing challenges proactively to maintain customer trust.
  • Work closely with Product and Support teams to resolve critical issues, providing timely updates to all stakeholders.

Reporting & Stakeholder Engagement

  • Provide regular updates on performance, pipeline health, and growth initiatives to the Head of International Account Managers.
  • Communicate effectively with both internal teams and external customers to maintain transparency and alignment.

Requirements:

  • 4+ years of experience in SaaS sales or account management, ideally serving North American markets.
  • Proven track record of driving renewals and expansions in a high-growth environment.
  • Willingness and ability to work 5:30pm–2:30am IST to align with NA business hours.
  • Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
  • Data-driven mindset with experience in CRM tools, pipeline analytics, and forecasting.

Preferred Qualifications

  • Bachelor's degree in Business, Computer Science, or a related field; MBA is a plus.
  • Familiarity with advanced sales methodologies (e.g., Challenger, MEDDIC, SPIN).
  • Experience in a hyper-growth SaaS environment managing complex portfolios.

Why Join JumpCloud?

  • High-Impact Role: Directly influence renewal rates, expansion revenue, and overall customer success for a key set of accounts.
  • Global Collaboration: Work with diverse, passionate teams dedicated to innovation and delivering customer value.
  • Career Growth: Enjoy a dynamic, fast-paced SaaS setting that values continuous learning, autonomy, and excellence.
  • Flexible Environment: Benefit from a hybrid work model with the resources and support you need to succeed.


  • Bengaluru, Karnataka, India beBeeBranch Manager Full time

    Job OpportunityLead a high-performing team and manage Branch Profitability, ensuring excellent service, Customer Relationship Management, Operations, and Risk.Oversee all branch objectives and overall supervision of the branch, ensuring achievement of branch targets by generating business and driving cross-sells.Key responsibilities include overseeing High...

  • Senior Executive

    11 hours ago


    Bengaluru, Karnataka, India beBeeOperations Manager Full time US$ 90,000 - US$ 1,20,000

    About UsWe are an international provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients.We have a global network of offices in over 30 countries, with a presence in Hong Kong. Our private ownership allows us to be fully committed to our client's long-term financial needs...

  • Manager - Accounting

    3 weeks ago


    Bengaluru, Karnataka, India Lodha & Bhatt Full time

    We are seeking a qualified and experienced Chartered Accountant to lead the finance operations for one of our most prestigious clients. The selected candidate will be responsible for end-to-end financial management, overseeing a team of two, ensuring timely and accurate reporting, and acting as the primary liaison between our firm and the client's finance...

  • Manager - Accounting

    3 weeks ago


    Bengaluru, Karnataka, India Lodha & Bhatt Full time

    We are seeking a qualified and experienced Chartered Accountant to lead the finance operations for one of our most prestigious clients. The selected candidate will be responsible for end-to-end financial management, overseeing a team of two, ensuring timely and accurate reporting, and acting as the primary liaison between our firm and the client's finance...

  • Manager - Accounting

    2 weeks ago


    Bengaluru, Karnataka, India Lodha & Bhatt Full time

    We are seeking a qualified and experienced Chartered Accountant to lead the finance operations for one of our most prestigious clients. The selected candidate will be responsible for end-to-end financial management, overseeing a team of two, ensuring timely and accurate reporting, and acting as the primary liaison between our firm and the client's finance...

  • Account Manager

    2 days ago


    Bengaluru, Karnataka, India Quess Corp Limited Full time

    Key Account Manager - IT Staffing (Bangalore & Hyderabad , Pune )The Role:We are searching for a driven and experienced Key Account Manager to join our growing team in Bangalore, Mumbai, Pune, or Hyderabad. You will play a pivotal role in developing and managing relationships with our key clients, driving revenue growth, and exceeding...

  • Account Manager

    3 weeks ago


    Bengaluru, Karnataka, India Amazon Full time

    Amazon Advertising operates at the intersection of advertising and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon's mobile and desktop websites, proprietary devices and DSP solution. We believe that advertising, when done well, can enhance the customer experience and generate a positive return on investment...


  • Bengaluru, Karnataka, India Amazon Full time

    - Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.- Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers- Identify, action and/or provide advice on how to improve business input metrics...

  • Accounting Manager

    1 day ago


    Bengaluru, Karnataka, India TAB Surfaces Full time

    Job Description: Accounting ManagerCompany: TAB SurfacesLocation: Hosur, Tamil Nadu (On-site)About TAB SurfacesTAB Surfaces is a global leader in natural stone processing and engineered quartz manufacturing. We provide a premium range of granite, marble, quartzite, and more for a wide array of applications. Our reputation is built on a foundation of...

  • Account Manager

    3 weeks ago


    Bengaluru, Karnataka, India Horizontal Talent Full time

    About the Role:We are seeking a dynamic and results-driven Account Manager – Client Servicing to join our IT staffing team in Bangalore. The ideal candidate will be responsible for managing and expanding key client accounts, ensuring exceptional delivery on IT hiring needs, and acting as a strategic partner to clients. You will play a crucial role in...