L3 Applications Support Analyst

1 week ago

Mumbai, India TrueBlue Inc. Full time

Position : Developer Support Analyst (L3 Application Support)Experience : 6+ YearsLocation : Powai, Mumbai, IndiaJob Summary : We are seeking an experienced Developer Support Analyst with over 6 years of experience to join our team in Mumbai. The ideal candidate will be a technical expert with a proven track record of handling L2/L3 application support. You will be responsible for conducting deep-dive root cause analysis, implementing bug fixes, and providing permanent solutions to ensure our applications run smoothly. This role requires strong expertise in the .NET & C# ecosystem and the ability to collaborate effectively with cross-functional teams in an Agile environment.Key Responsibilities : L3 Technical Support & Bug Fixing : - Manage and resolve complex L2/L3 application support tickets within defined Service Level Agreements (SLAs).- Conduct thorough root cause analysis and implement sustainable bug fixes and permanent solutions for recurring issues.- Provide expert technical support by troubleshooting and debugging applications at a code level.Release Management & Collaboration : - Support and coordinate software deployment, QA testing, and release management activities.- Collaborate closely with developers, testers, and other stakeholders in an Agile environment to ensure seamless delivery and issue resolution.Performance Monitoring & Improvement : - Proactively monitor system performance and identify bottlenecks.- Suggest and implement technical improvements to enhance application stability, performance, and scalability.Required Skills : Core Experience : - 6+ years of hands-on experience in application support, with a focus on L2/L3 roles.Technical Proficiency : - Strong expertise in .NET & C# programming.- Hands-on experience with SQL queries for database troubleshooting and data analysis.Cloud & DevOps : - Familiarity with Microsoft Azure services and cloud deployment models.- Knowledge of SLA management and ITIL-based incident handling procedures. (ref:hirist.tech)

  • Java Application Support(L3)

    3 days ago

    Mumbai, Maharashtra, India Viraaj HR Solutions Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Primary Job Title:Senior Java Application Support Engineer (L3)Industry: IT Services & Managed Services — Enterprise Application Support for Financial Services, Banking, and large-enterprise platforms. We provide 24x7 production support, incident & problem management, and managed application maintenance for mission-critical Java-based systems. This is an...

  • Application Support Engineer – L3 Support

    3 days ago

    Thane, Maharashtra Mumbai, Maharashtra, India Ample success Full time

    Job Title - Application Support Engineer L3 Support Job Location - Mumbai Thane Experience - 3 - 5 years Shift - Rotational - 9 am to 6 pm OR 12 pm to 9 pm No transportation provided Working Days - 6 days Monday to Saturday We need L3 level support folks who have supported in Dotnet projects have General Insurance project experience NET Core Microservices...

  • L3 Support lead

    23 minutes ago

    Bengaluru, Mumbai, Pune, India eClerx Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Overview - (looking for immediate Joiner or who can join within 30days)We are seeking an experienced L3 Support Lead with strong expertise in Java development, messaging systems, and databases. The ideal candidate will take ownership of production support (L3 level), manage escalations, and lead issue resolution while ensuring application stability and...

  • L3 Support Engineer

    3 days ago

    Bengaluru, Delhi, Mumbai, NCR, India IT Bridge Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Strong knowledge of Microsoft Windows operating systems (client and server).L3 Support Engineer- We are hiring an L3 Support Engineer to provide advanced technical support, troubleshoot complex issues, and ensure the smooth operation of systems and applications.The ideal candidate will have strong expertise in problem resolution, root cause analysis, and a...

  • soc l3

    7 days ago

    Mumbai, Maharashtra, India CyberNX Technologies Pvt Ltd. Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Security Operations Center (SOC) Analyst – Level 3 (L3)Key Responsibilities:Lead and mentor SOC analysts (Trainees/L1s); monitor team KPIs and ensure shift coverage.Manage high-priority incident response and investigations; perform root cause analysis and post-incident reporting.Support detection engineering; identify gaps and improve logging, alerting,...

  • Developer Technical Support

    3 days ago

    Mumbai, Maharashtra, India TrueBlue Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring | Developer Support Analyst (L3 Application Support)Location:Powai, MumbaiExperience:6+ YearsWe are looking for an experiencedDeveloper Support Analyst (L3 Application Support)to join our team in Mumbai. The ideal candidate will be responsible for handlingL2/L3 support tickets, troubleshooting, and ensuring smooth application performance while...

  • Application Support Analyst

    7 days ago

    Mumbai, Maharashtra, India Zycus Infotech Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About UsZycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.The Merlin Intake Agent...

  • L2 /L3 Technical supporter (Java / AWS) – Contract

    4 days ago

    Mumbai, Maharashtra, India InFintrix Global Pvt Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: L2 /L3 Technical supporter (Java / AWS) – ContractLocation: Mumbai / BangaloreEmployment Contract Type: 6 Months starting. It may get extendedWork mode ( WFO / Hybrid / Remote) - Hybrid – 03 days from officeShift timings - 2ND ShiftJob Summary:We are seeking an experienced Technical Support Engineer to provide L2/L3 support for Java-based...

  • Senior Support Manager- L3 Network

    1 week ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & PuneDuration : FulltimeExperience Required: 8–10 yearsJob Description:We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support,...

  • Senior Support Manager- L3 Network

    2 weeks ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & Pune Duration : Fulltime Experience Required: 8–10 years Job Description: We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...