ServiceNow HRSD Developer

2 days ago

Bengaluru, India EduRun Full time

Key Responsibilities : - Design, configure, and implement ServiceNow HRSD modules, ensuring alignment with business requirements.Required Skills & Experience :- 5+ years of hands-on experience in ServiceNow HR Service Delivery (HRSD).- Develop and enhance HR Case Management, Employee Service Center (ESC), and Knowledge Management capabilities.- Configure and customize HR services, COEs, lifecycle events, HR catalog items, and service workflows.- Build and optimize HRSD processes such as case routing, SLA definitions, notifications, event triggers, and user experiences.- Integrate HRSD with other ServiceNow modules (ITSM, CSM, etc.) and third-party HR systems (Workday, SuccessFactors, Oracle HCM, etc.).- Write and maintain scripts including Client Scripts, Business Rules, UI Policies, UI Actions, and Script Includes.- Translate business and functional requirements into scalable and efficient technical designs.- Collaborate with cross-functional teams in an Agile environment, delivering sprint-based enhancements.- Support testing, validation, documentation, and deployments for HRSD releases.- Troubleshoot and resolve HRSD-related issues while ensuring platform stability and performance.- Strong expertise in designing and implementing HRSD modules and HR workflows.- Proven experience developing :HR Case ManagementEmployee Service Center (ESC)Knowledge Management- Experience integrating HRSD with other ServiceNow products and external systems.- Ability to configure and customize HR services, COEs, lifecycle events, catalog items, and user-facing components.- Proficiency in JavaScript and ServiceNow scripting components (Client Scripts, Business Rules, UI Policies, UI Actions).- Strong analytical and problem-solving skills with the ability to translate requirements into technical solutions.- Excellent communication and collaboration skills; experience working in Agile/Scrum environments.Preferred Qualifications :- ServiceNow Certified System Administrator (CSA).- HRSD Implementation Specialist certification.- Experience with HR integrations using MID Server, REST, SOAP, and integration hubs.- Knowledge of ServiceNow ATF, flow designer, and performance analytics. (ref:hirist.tech)

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