ServiceNow Developer

1 week ago

Bengaluru, India Tata Consultancy Services Full time

Job Description. Job role : ServiceNow Developer - HRSD Required Skill Set : ServiceNow, HRSD/ESC Modules, Java/JavaScript Location : PAN INDIA Experience : 5+ Years Technical Competency Experience in development and customization of the ServiceNow HR Service Delivery(Employee Service Management) applications, including: HR Case Management HR Knowledge Management Employee Service Center (Portal) Enterprise Onboarding and Transitions (Lifecycle Events) Employee Document Management Performance Analytics for HR Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors) Integration experience with directories, such as Active Directory using methods such as LDAPs Web Services, JDBC, SFTP integration experience Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards and HRSD processes Knowledge of software development lifecycle (SDLC) Behavioral competency Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratively Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) Good-to-Have ServiceNow Certified Implementation Specialist in ITSM ITIL V3/V4 foundation certification Service Certified Application developer(CAD) certification Responsibility of / Expectations from the Role Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements Work in conjunction with ServiceNow Platform Administrator and ITSM developers ServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of record Assists with troubleshooting patch/release management focusing on HRSD Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reports Create, monitors, modifies, and publishes service catalog workflows with approvals Work with HR team to design and create Employee Service Portal Creates access control rules (ACLs) and validations in various workflows Understand the given application requirements and capture User Stories Understand and follow the Best Practices and Standards/Guidelines for development Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria Responsible for the code quality of assigned tasks Perform Unit Testing and do documentation as required Provide support to the users during the User Acceptance Testing Provide required training to the HRSD fulfiller and Administration users on the user stories developed

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