WovVTech - Senior Manager - Customer Success

2 weeks ago


Chennai, Tamil Nadu, India WovV Technologies Full time

Job Summary

WovVTech is looking for Sales champions across various experience levels who will be responsible for developing & implementing strategic plans to sell WovVTechs Products and Technology Services.

Looking for go-getters with the right energy, competitive spirit, personal drive and track record of success in Sales.

The ideal candidate would have a proven experience track of target achievements in SaaS based product sales and Cloud based Software Solutions Services in International and Domestic Market.

Experience: 5+ years.

Work Mode: WFO.

Key Roles And Responsibilities

- Generating, qualifying, and closing opportunities through the full sales cycle.

- Applying in-depth understanding to address complex and strategic technology needs within businesses.

- Developing and maintaining a quality pipeline of prospects; discovering, developing, and managing relationships with prospective customers to sell our services.

- Understanding customer pain points; identifying solutions by leading and participating in strategy sessions with prospective and existing customers.

- Making informed business decisions based on quantifiable information and numbers.

- Creating and presenting proposals to stakeholders; providing thorough and accurate insight into their strategic initiatives; determining the customers capacity, ability, and desire to purchase our types of services; communicating how our services align with their strategic needs.

- Retaining customers by maintaining a high level of responsiveness to both existing and prospective customer requests for technology solutions.

- Meeting and/or exceeding an assigned sales target.

- Applying understanding of technology operations, corporate technology infrastructure, networking technologies, and applications in a typical enterprise environment.

- Assuring customer satisfaction and retention through consistent communication; soliciting/identifying additional business and solving problems.

- Engaging and driving demand generation activities through virtual/video meetings, email, blogs, social media, and other digital 5+ years experience in consultative selling specific to technology solutions and services to mid-market companies; strong understanding of Cloud, IaaS, SaaS, and PaaS capabilities.

- A proven track record of consistently meeting and/or exceeding assigned quotas and developing new customer leads, qualifying prospects, and closing sales.

- Possessing the ability to build trust by communicating pertinent information and data via video, email, phone and/or face-to-face; projecting confidence, expertise, and sincerity in the delivery of proposals to stakeholders.

- An ability to take a holistic and strategic approach to the business process, leveraging a deep understanding of end-to-end business models and sales.

- Possessing strong problem-solving abilities; ability to evaluate patterns from closed/won or closed/loss business and applying learnings to future deals.

- Demonstrable effective communication skills.

- An ability to adjust behaviors that lead to different actions and better outcomes.

- Technical proficiency; data and sales technology literacy; experience utilizing sales intelligence and CRM tools and the Microsoft Office Suite, etc.

- A history of ongoing professional development activities.

- Possessing a drive, passion, and commitment to win.

- Bachelors Degree preferred.

Perks And Benefits

- 5 Days working.

- Team Outing.

- Exciting career path with an exponentially growing company.

- Fun activities.

- Deserving compensation.

Job Title Senior Manager - Customer Experience 5+ As per Industry Standard.

(ref:iimjobs.com)

  • Chennai, Tamil Nadu, India SuperOps Full time

    ABOUT SUPEROPS SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial...


  • Chennai, Tamil Nadu, India Zocket Full time

    Customer Success Manager ( US & Eurasia )About the organization -At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketing workflows. Our mission is bold yet simple: to streamline decision-making, dramatically reduce manual effort, and empower...


  • Chennai, Tamil Nadu, India Talent Leads Consultants Full time

    Job Overview As a Customer Success Manager you will be the primary point of contact for our valued clients ensuring they derive maximum value from our products and services Your role will involve working closely with customers to understand their needs provide expert guidance and facilitate successful product adoption and usage You will play a...


  • Chennai, Tamil Nadu, India Datacultr Full time

    Position OverviewWe are looking for an experienced Technical Account Manager with expertise in SaaS, specializing in banking and financial services. The ideal candidate will be skilled in managing client relationships, resolving issues, driving account growth, and delivering technical guidance and training. They should be proficient in aligning technology...


  • Chennai, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 25,00,000 - ₹ 40,00,000

    At IRIS KPO Resourcing India Pvt Ltd, we are excited to announce a unique opportunity for a Customer Success Business Partner to join our team.We seek a skilled and detail-oriented professional with 5–8 years of experience in Customer Success, preferably in International Markets such as the US and UK. This role is ideal for someone who thrives in a dynamic...


  • Chennai, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 18,00,000 - ₹ 24,00,000

    Program Manager - Digital Customer SuccessWe are seeking a skilled and dynamic individual to drive customer success and satisfaction by designing and implementing innovative digital programs and initiatives.Key Responsibilities:Develop Customer Success Programs: Design and execute customer success programs and initiatives for SMB customers. Create digital...


  • Chennai, Tamil Nadu, India TivonaGlobal Technologies Full time

    We are looking for a Customer Success Manager for our next generation CRM platform. You will be responsible for nurturing relationships with our high value customers, while driving onboarding & product adoption by bringing our best practices, innovations and capabilities to our customers.The Customer Success Manager will deliver technical leadership coupled...


  • Chennai, Tamil Nadu, India beBeeSuccess Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Customer Success ExpertWe are seeking a skilled and detail-oriented professional to join our team as a Customer Success Expert. This is an exciting opportunity to work with customers and help them achieve their goals by providing advice, guidance, and support at all stages of the customer journey.About the Role:This is a challenging and rewarding role that...


  • Chennai, Tamil Nadu, India DevAssure - AI Test Agent Full time

    Company Description DevAssure is an AI-powered test accelerator platform designed for modern Dev and QA teams focusing on shift-left practices. Our platform provides a unified low-code environment that allows teams to auto-generate and automate test cases, seamlessly integrating into CI pipelines. DevAssure supports cross-platform automation for web, mobile,...


  • Chennai, Tamil Nadu, India SuperOps Full time

    ABOUT SUPEROPS SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial...