Manipal Business Solutions

2 hours ago

Noida, India Manipal Business Solutions Full time

Manipal Business Solutions (MBS)Location: NoidaExperience Required: 3-7 yearsAbout the Role:Manipal Business Solutions is looking for a dynamic Product Manager with hands-on experience in building and scaling operational technology for high-velocity, on-ground execution environments. The ideal candidate has worked in quick-commerce or ride-hailing companies such as Zepto, BigBasket, Swiggy, Instamart, Ola, Uber, Rapido, etc., and has driven products that optimize large-scale field operations involving riders, agents, or drivers.Key Responsibilities:- Own end-to-end product strategy, roadmap, and execution for field-operations technology.- Build scalable systems that optimize real-time assignment, routing, and fulfillment efficiency.- Design and enhance tools for managing feet-on-street workforce (agents/riders/drivers) at scale.- Collaborate with engineering, operations, data science, and business teams to deliver impactful product features.- Leverage data and analytics to improve allocation logic, reduce SLA breaches, and enhance customer/agent experience.- Identify process gaps and convert operational challenges into product-driven solutions.- Drive continuous improvement in operational workflows through automation and intelligent platform design.Desired Background: 3-7 years of product management experience in tech-first companies.Prior experience in:- Quick commerce (e.g., Zepto, BigBasket, Swiggy Instamart)- Ride-hailing/logistics (e.g., Ola, Uber, Rapido)- Or any high-scale operations-led digital platform.Strong understanding of:- Real-time demandsupply matching- Allocation engines- Routing systems- Field-force management- Operational scalability- Ability to work with cross-functional teams and deliver high-impact products in fast-paced environments.- Excellent analytical, execution, and stakeholder management skills.Why Join Us:- Opportunity to build products that power large-scale, real-world operations.- Fast-paced, innovation-driven environment.- Chance to create meaningful impact at a national level through scalable tech solutions. (ref:iimjobs.com)

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