Customer Relationship Management Manager

2 weeks ago

Bhubaneshwar, India Mohana Realty Full time

The Customer Relationship Manager will be responsible for building and maintaining strong, long-term relationships with clients to ensure high levels of satisfaction, loyalty, and business growth. Success in this role looks like consistently enhancing client experiences, resolving issues proactively, and turning relationships into long-term partnerships. This role is central to the organization's vision of delivering exceptional value to customers while supporting sales, marketing, and service teams with client insights.

Key Responsibilities:

  • Client Relationship Management: Build, nurture, and maintain long-term relationships with clients to ensure trust, satisfaction, and repeat business.
  • Onboarding & Engagement: Guide clients through onboarding processes, ensuring a seamless transition and strong initial experience.
  • Communication & Support: Serve as the primary point of contact for clients, addressing inquiries, concerns, and feedback in a timely manner.
  • Retention & Growth: Monitor client accounts, identify opportunities for upselling or cross-selling, and develop strategies to reduce churn.
  • Problem-Solving: Resolve conflicts, escalations, or issues effectively, ensuring client concerns are addressed with professionalism.
  • Feedback & Insights: Collect and analyze customer feedback to share insights with internal teams for product/service improvements.
  • Collaboration: Work closely with sales, marketing, and operations teams to align on client expectations and deliver outstanding service.
  • Performance Monitoring: Track and report key metrics such as customer satisfaction, engagement, and retention rates.

  • Account Relationship Manager

    2 hours ago

    Bhubaneshwar, Odisha, India beBeeAccount Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Account Relationship Manager">As an Account Relationship Manager, you will be responsible for building and maintaining strong relationships with key accounts, driving business growth and revenue through effective account management. Your primary focus will be on identifying opportunities to expand existing customer relationships and developing...

  • CRM Relationship Management Specialist

    4 days ago

    Bhubaneshwar, Odisha, India beBeeRelationship Full time ₹ 30,00,000 - ₹ 80,00,000

    Customer Relationship Management SpecialistWe are seeking a dedicated professional to fill the role of Customer Relationship Management Specialist. This position is ideal for freshers or entry-level candidates who possess a passion for customer relationship management and a desire to learn.This specialist will be responsible for managing and maintaining...

  • Customer Relationship Executive

    3 days ago

    Bhubaneshwar, India Compugraphs Softech Solutions Pvt Ltd. Full time

    Resolving customer complaints quickly and efficiently - Building and maintaining profitable relationships with key customers - Overseeing the relationship with customers handled by team - Understanding key customer individual needs and addressing these the same - Meeting with managers in the organization for progressive planning - Keeping customers updated...

  • Assistant Manager

    4 days ago

    Bhubaneshwar, India maxlifeins Full time ₹ 2,20,000 - ₹ 3,80,000

    Career Opportunities Position Assistant Manager / Deputy Manager CTC Range 2.20 to 3.80 LPA Department Direct Sales Force - Loyalty Reporting to Branch Relationship Management JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of...

  • Relationship Manager

    3 weeks ago

    Bhubaneshwar, Odisha, India Liberty Mutual Full time

    Job DescriptionProfile / Function:- Manage and support existing dealerships and DSAs within the assigned location- Source new business opportunities and ensure agent licensing and dealer counter activation- Responsible for achieving top-line (revenue) and bottom-line (profitability) targets- Operate as an individual contributorQualifications:- Graduate...

  • Deputy Manager

    2 weeks ago

    Bhubaneshwar, Odisha, India Max Life Insurance Full time

    Direct customer service and sales to existing MLI customers through relationship building Existing Customer database will be provided by company KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base Ensure retention of his her allocated Book of Relations existing...

  • Key Account Manager

    6 days ago

    Bhubaneshwar, Odisha, India beBeeRelationship Full time ₹ 5,00,000 - ₹ 10,00,000

    Senior Customer Relationship ExecutiveWe are seeking a skilled Senior Customer Relationship Executive to join our team. The ideal candidate will have a proven track record of building strong relationships with customers, driving sales growth, and delivering exceptional customer service.The role involves:Driving Sales Growth: Achieve sales targets by...

  • Manager/ Senior Manager

    2 weeks ago

    Bhubaneshwar, Odisha, India Emerson Climate Technologies Inc Full time

    Job DescriptionJOB DESCRIPTIONJobSummary:This is a crucial role for driving Project Pursuit activities in the key Industry segments with special focus on M&M sector, for all Emerson businesses and leading key accounts management, customer engagement and driving the project pursuit related activities, primarily in Eastern region of the country, reporting to...

  • Customer Relationship Executive

    2 days ago

    Bhubaneshwar, India Princess Cottage Full time

    1. Front office Management 2. Counseling 3. Handling grievenaces 4. Record keeping 5. Documentation 5. Customer followup **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bhubaneswar, Khurda - 751024, Odisha: Reliably commute or planning to relocate...

  • Customer Relationship Executive

    5 days ago

    Bhubaneshwar, India PC Doctors.NET Full time

    **THIS IS A FULL-TIME OFFICE-GOING JOB FOR A FRESHER FEMAILE CANDIDATES (CUSTOMER RELATIONSHIP EXECUTIVE) IN BHUBANESWAR LOCALITY. CANDIDATES WILLING TO WORK-FROM-HOME or FREELANCING SHOULD NOT APPLY.** PC Doctors.NET is a web services company based in India with a global clientele. Starting in the year 2010, PC Doctors NET primarily deals with Web...