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Senior Quality Manager
1 month ago
Our Client is a leading provider of housing accommodation automation software solutions in more than 25 countries. Helping university, college, and private property manager housing and conference operations large and small in the United States, Canada, United Kingdom and Europe, Australia, New Zealand, Asia, and the Middle East.
Starting their operations in India from Hyderabad
Hybrid - 3 days from office and 2 days from home
Sr Quality Manager :
As a Senior Quality coach, you will play a pivotal role in elevating our quality practices across Product & Technology. You will act as a strategic partner within Product & Engineering function, coaching teams in their journey to embed quality throughout the entire SDLC while fostering a culture of fast feedback & continuous improvement.
- Your experience with modern testing strategies and shift-left practices will empower every function to understand and own quality, leading to measurable improvements to the products quality and engineering delivery efficiency.
- In this role you will support multiple teams, influencing engineers to adopt scalable quality and testing practices, ensuring that testing enhances delivery rather than creating bottlenecks. While we advocate for engineers testing their own work, occasional hands-on testing maybe required.
- At the core of this role is a strong focus on customer experience - success means we're solving customer problems and making our platform more intuitive and effective for our customers (internal and external).
Responsibilities :
- Drives the adoption of repeatable quality practices across the entire SDLC, ensuring that improvements are embedded across all teams for long-term impact.
- Implements processes to ensure quality is considered up front, collaborating with Product, Design and Engineering from ideation through to delivery.
- Leads efforts to assess and test for non-functional requirements including performance, security and accessibility into common practices.
- Pairs with developers throughout the development process to apply a risk-based approach for testing.
- Uses data to assess quality maturity for their cross-functional teams, working with them to implement processes to address gaps. Can then measure and show impact of changes.
- Influences cross functional team members at the senior level to understand and adopt shift-left quality practices.
- Drives new innovative approaches to solve human and technical quality challenges at the company level and accountable for the success of these initiatives.
- Contributes to the growth and success of the QA team by championing quality initiatives. Creating alignment on definitions, approaches, and outcomes across all StarRez regions.
- Uses data to identify and communicate opportunities and track impact on progress.
Qualifications :
- 6+ years in QA role, few years as lead/manager
- Experience growing & leading other QA
- Have a deep understanding and empathy for the end-users
- Strong knowledge of software QA methodologies, tools and processes
- Experience working in Agile/lean methodologies
- Strong written and verbal communication skills
- Meeting facilitation and organization
- Experience with Stakeholder management
- Experience with Change management
